SSON Impact Awards - Latin America 2025

#SSONAwards

    • The SSON Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.
    • Not only will the winners receive a trophy and bragging rights but, as an added bonus, each finalist will receive 1 free pass to attend our black tie Awards Gala. For more information on the SSON Impact Awards, email the Impact Awards Producer, Will Thomae, at Will.Thomae@ssonetwork.com.
    • Winners and runners-up in each category will have the unique opportunity to present their projects and success stories at one of SSON’s events in the upcoming year. Whether at an in-person or online event, this ensures flexibility and maximum exposure. Award recipients will be provided with a curated list of events to choose from, ensuring their achievements reach the right audience.

2025 Timeline:

Last Chance - Applications Due: September 12, 2025
Finalist Announcement: September 24, 2025
Winners Announcement: October 21, 2025 (Onsite at SSOW LATAM Bogotá)


Impact Awards 2025 Categories

Awards FAQs

Q: Where can I download the application forms?

A: You may access the application forms by following the links of the Awards categories above at sharedservicesweek.com/awards (once they're released) or email us at Will.Thomae@ssonetwork.com

Q: How do I submit the application forms?

A: Please e-mail Will.Thomae@ssonetwork.com with your completed application(s). Please read the application thoroughly for instructions on how to properly label your application email.

Q: Is there any cost involved for awards submission?

A: There is no cost, or prerequisite requirements to enter the awards. All companies, regardless of maturity stages, who aspire to excel in their Shared Services journey, are encouraged to participate.

Q: How many categories am I able to apply for?

A: We are limiting submissions to three categories per company. Make sure you speak with your teams to avoid multiple submissions and focus on which qualities your SSC embodies the closest.

Q: How am I being judged?

A: You will be judged on 5 distinct methods:

  1. OVERVIEW – How well your organization presents its submission (Flow and structure, clarity, relevant metrics, etc.).
  2. STRATEGY – How well your organization planned its strategy.
  3. METHODOLOGY – How well your organization executes its methodology.
  4. RESULTS ACHIEVED – Effectiveness of your organization’s strategy.
  5. CHALLENGES – How well your organization navigated the challenges involved in executing your strategy.

Q: I am a Vendor; can I apply for any category?

A: You are welcome to apply for any category. As a business partner, these awards are here to celebrate not only your success, but your client’s success as well. Our Awards are a celebration of your partnership with your client, and both you and the client will receive separate awards for your contributions to your success. Therefore, you MUST include a NAMED CLIENT on your application, or the submission will not be accepted. If you apply for the Technology of the Year or the Service Provider of the Year awards, you do not need to list a named client.

Q: I’m a solution provider, but I have a shared services function within my organization. Do I still need to list a client on my application?

A: Yes, as a Vendor you must include a named client for every application. If you are unsure if this applies to you, email Will.Thomae@ssonetwork.com for more information.

Q: I am located outside of Latin America. Can I still apply for the SSOW LATAM Awards?

A: If your SSO/GBS has operations within the Latin Amercian region and you deliver service within the Latin American region you may apply for the Latin American Awards. Please be sure to list your Latin American representative as finalists will need to participate in the awards onsite at SSOW.

Q: If I’m a finalist, what does SSON require of me?

A: As a finalist, a representative of your company must be available to attend the Awards Gala in person on Tuesday, October 21st. If your company is selected as a winner, you must be prepared to give a 2-minute speech onstage during the awards ceremony.

Q: When is the deadline to submit an award?

A: Your submission is due by Friday September 5th, 2025. After this date, delayed submissions will NOT be accepted in order to give our judges ample time to review all applications.

Q: How will I know if I’ve been nominated as a finalist?

A: Finalists will be announced on Wednesday, September 22nd, 2025. Finalist winners will be emailed directly to confirm their achievement. You can also find the announcement on SSON’s website, LinkedIn, or you can email Will.Thomae@ssonetwork.com if you have any questions.

Q: Can I get feedback on my application from the judges?

A: To promote fairness, integrity of the awards, and the privacy of the judges, we do not share the results of the awards. No feedback, notes, or comparisons are available to you.

Q: I’m a finalist! Does my free ticket cover the conference and the Awards Gala?

A: As a finalist, you will receive one free ticket to the Black-Tie Awards Gala. This ticket will not cover entry to the Shared Services & Outsourcing Week Latin America (SSOW LATAM) Conference, Workshop Day, or Site Tours.

Q: I am a finalist in multiple categories! Do I get a gala ticket for each time I've been nominated?

A: Each company will receive only one gala ticket regardless of the number of categories they have been nominated in. All other representatives you wish to bring must purchase a gala pass