SSON Impact Awards - Latin America 2026

#SSONAwards

    • The SSON Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.
    • Not only will the winners receive a trophy and bragging rights, but as an added bonus, each finalist will receive one complimentary pass to the Main Conference. For more information on the SSON Impact Awards, email the Impact Awards Producer, Will Thomae, at Will.Thomae@ssonetwork.com.
    • Winners and runners-up in each category will have the unique opportunity to present their projects and success stories at one of SSON’s events in the upcoming year. Whether at an in-person or online event, this ensures flexibility and maximum exposure. Award recipients will be provided with a curated list of events to choose from, ensuring their achievements reach the right audience.

2026 Timeline:

Applications Open: May 22, 2026
Submission Deadline: August 28, 2026
Finalists Announced: September 15, 2026
Winners Announced: October 13, 2026 (Onsite at SSOW LATAM in Mexico City)


Impact Awards 2026 Categories

Awards FAQs

Q: Where can I download the application forms?

A: You may access the application forms by following the links in the Awards categories above or email Will Thomae at Will.Thomae@ssonetwork.com

Q: How do I submit the application forms?

A: Please e-mail Will.Thomae@ssonetwork.com with your completed application(s). Please read the application thoroughly for instructions on how to properly label your application email.

Q: Is there any cost involved for awards submission?

A: There is no cost or prerequisite requirement to enter the awards. All companies, regardless of maturity stages, who aspire to excel in their shared services journey, are encouraged to participate.

Q: How many categories can I apply for?

A: Every company is limited to one application per category, however you may apply for each category individually. Make sure you speak with your teams to avoid multiple submissions in one category and focus on which qualities your SSC embodies the closest.

Q: How am I being judged?

A: You will be judged on 5 distinct methods:

  1. OVERVIEW – How well your organization presents its submission (Flow and structure, clarity, relevant metrics, etc.).
  2. STRATEGY – How well your organization planned its strategy.
  3. METHODOLOGY – How well your organization executes its methodology.
  4. RESULTS ACHIEVED – The effectiveness of your organization's strategy.
  5. CHALLENGES – How well your organization navigated the challenges involved in executing your strategy.

Q: I am a Vendor; can I apply for any category?

A: You are welcome to apply for any category. As a business partner, these awards celebrate not only your success, but your client's success as well. Our Awards are a celebration of your partnership with your client, and both you and the client will receive separate awards for your contributions to your success. Therefore, you MUST include a NAMED CLIENT on your application, or the submission will not be accepted.

Q: I’m a solution provider, but I have a shared services function within my organization. Do I still need to list a client on my application?

A: Yes, as a Vendor you must include a named client for every application. If you are unsure if this applies to you, email Will.Thomae@ssonetwork.com for more information.

Q: I am located outside of Latin America. Can I still apply for the SSOW LATAM Awards?

A: If your SSO/GBS has operations within the Latin American region and you deliver services within the Latin American region you may apply for the Latin American Awards. Please be sure to list your Latin American representative as finalists will need to participate in the awards onsite at SSOW.

Q: If I’m a finalist, what does SSON require of me?

A: As a finalist, a representative of your company must be available to attend the Awards Ceremony in person on Tuesday, October 13, 2026. If your company is selected as a winner, you must be prepared to give a 2-minute speech onstage during the awards ceremony.

Q: What is the deadline for award submissions?

A: Your submission is due by Friday, August 28, 2026. After this date, delayed submissions will NOT be accepted in order to give our judges ample time to review all applications.

Q: How will I know if I’ve been nominated as a finalist?

A: Finalists will be announced on Tuesday, September 15, 2026. Finalists will be emailed directly to confirm their achievement. You can also find the announcement on SSON’s website, LinkedIn, or you can email Will.Thomae@ssonetwork.com if you have any questions.

Q: Can I get feedback on my application from the judges?

A: To promote fairness, the integrity of the awards, and the privacy of the judges, we do not share the results of the Awards. No feedback, notes, or comparisons are available to you.

Q: I’m a finalist! Does my free ticket cover the conference and the Awards?

A: As a finalist, you will receive one free ticket to the Main Conference only which will give you access to the Awards Ceremony. This ticket does not include access to the Workshop Day or Site Tours, which are only available with an upgrade to the Platinum Pass.

Q: I am a finalist in multiple categories! Do I get a ticket for each time I've been nominated?

A: Each company will receive only one ticket regardless of the number of categories they have been nominated in. All other representatives you wish to bring must purchase a separate pass.