Latin American Visual Analytics Workbook 2026: Scaling Operations, AI Adoption and Enterprise Value in a High-Growth Environment

This interactive benchmarking Workbook shows where shared services and GBS stand in 2026 and what's coming next.

Built from leaders across the SSO and GBS community, it highlights the key shifts shaping the future:

89% say lack of time due to operational demands is the biggest barrier to upskilling current employees
94% say flexibility and remote work are key motivators for attracting younger talent
94% are planning to expand scope of work in the next year — with 44% expanding both services and geographic reach
86% are already delivering services to multiple countries across multiple functions

This isn't just a report. It's your benchmark for what's next.

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