Site Tour Experience: Experian Shared Services Center

Join us for a unique glimpse into Experian's revolutionary Shared Services Center in San Jose, Costa Rica. Discover our technologically advanced center, highlighting Experian's global dedication to excellence.

Our site tour includes:

  • Customer Service - Observe our busy call center achieving impressive results with fast response times, high service levels, and a focus on first-call resolutions. Experience our innovative tier 0 support system.
  • Specialized First Point of Contact - Explore the essential areas of Payroll, Compensation, Employee Relations, and Benefits, led by our skilled professionals providing top-notch support and expertise.
  • HR Operations - Delve into the integrated world of HR Master Data, Organizational Management, Talent Acquisition Services, and Benefits & Pension. Witness our commitment to excellence through interactive metric boards.
  • Payroll Operations - Understand the transformational process behind our in-house payroll operation, a key component of our Shared Services Center.
  • HR Services Support - Discover the critical roles of quality assurance, workforce optimization, knowledge management, reporting, governance, and project management within our HR ecosystem.

This insightful tour offers a chance to network with industry leaders, engage in stimulating discussions, and gain valuable knowledge for your organization's success. Reserve your place today for this transformative journey.

  • Date/Time: Tuesday October 10th - Meet in the lobby at 2:15pm, Site Tour at 2:30 - 4:00pm
  • Price Point: $199.00

Host: Lena Kent, VP Finance, Head of Global Finance Shared Services, Experian

Interested in this exclusive experience? Email me so I can register you!