GBS at SSOW

SSON’s Shared Services & Outsourcing Week is your one-stop-shop for global business services content. We’ve compiled three days of the very best speakers, sessions, and experiences for you to share with other GBS professionals from around the globe. Register today for your opportunity to be part of the world’s largest and longest running shared services conference.

Why Attend?

Shared services has traditionally been viewed as a support function to the broader business. But over the past decade, there has been an increased shift towards the GBS model. According to SSON Research & Analytics “GBS and Shared Services State of Industry Report 2022”, three-fourths of respondents said their organization is committed to GBS, and has or will transition to the model by the end of this year. Similarly, a third of respondents said their GBS is already serving multiple countries, meaning they have established a model that can adapt to the needs of each region and function. We understand the most pressing challenges GBS leaders and workers are facing this year, and we’ve designed our program to meet your needs. At SSOW, you can design your agenda around what matters most to you. Request a copy of the agenda!

Key Topics and Themes

• Future of work

• GBS value creation

• Outsourcing optimization

• Diversity & inclusion

Additional GBS Resources

North America Shared Services 2021 Benchmarking Report: Driving Value through Future of Work, GBS and Workforce Transformation

Download this exclusive Visual Analytics Workbook to understand: - How shared services & GBS in the region are impacted by the pandemic - How they are adopting Future of work strategies - How the GBS model, human capital management, and workforce strategies are evolving

Shared Services Powering Data, GBS and Digitization For Global Enterprise Success

Find out how organizations are preparing for the workforce of the future and anticipating labor requirements. This 22 page report will tell you what industry leaders are looking to improve in terms of:

• Productivity increase

• Implementing intelligent automation solutions

• Scope of expansion for their SSCs

• What they're looking for from outsourcing providers

• How data-ready their organization is

5 Reasons GBS Adds Value to the Digital Enterprise

The attractiveness of shared service centers today, in part comes from their ability to problem spot and pivot quickly. Never before has that been more apparent or important with the increased digitization of the workplace. GBS has access to the data, leaders, and resources that are able to support shared service centers and bring them to the next level. Read the thirteen page report to find out the top five reasons that GBS can add value to your digital enterprise.