Juan Espinoza

Director of Finance - Andaz Mayakoba Hyatt Hotels Corporation

Main Conference Day One, Tuesday, 13 October, 2026

10:15 Panel: Building, Retaining, and Partnering for Talent Success in LATAM Shared Services

As competition for talent intensifies across LATAM, shared services leaders must go beyond traditional hiring strategies to build sustainable, resilient workforces. This panel explores how organizations attract the right talent, retain high performers, and effectively collaborate with unions to create stable, high-functioning environments. Panelists will share how they balance business objectives with workforce expectations, strengthen labor relations, and design talent strategies that drive long-term value.

Key Takeaways

Strengthen talent acquisition strategies to compete for critical skills while aligning with regional labor dynamics
Implement retention approaches that improve engagement, career growth, and workforce stability
Navigate union relationships effectively to foster collaboration, mitigate risk, and support operational continuity

Check out the incredible speaker line-up to see who will be joining Juan.

Download The Latest Agenda

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