The #1 Shared Services Event in Latin America

Latin America Shared Services & Outsourcing Week Conference

October 12 - 14, 2026

Mexico City, Mexico

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Shared Services & Outsourcing Week Conference

¡Todo Tiene que Evolucionar! Impulsando el Talento, la Tecnología y el Valor en LATAM

Everything Must Grow! Scaling Talent, Technology & Value in LATAM

Welcome to the new era of shared services where growth is the mandate. At SSOW LATAM, the region’s most prominent shared services leaders all come together with one goal in mind: to scale out what matters most. Talent, Technology, and Enterprise Value.

Built for LATAM and Caribbean shared services, GBS, and Center of Excellence executives, this conference is where ambition and creativity turn into bold value-driven action. Leaders will question old operating models, accelerate digital maturity, and unlock new ways to deliver measurable business impact across the enterprise.

Join a powerful community of LATAM shared services and GBS decision-makers who are redefining the region’s role on the global stage. SSOW LATAM is a highly curated networking event designed for leaders navigating rapid growth, rising expectations, and the shift toward automation-driven operating models. Through real-world strategies, practical use cases, and peer-led insights, attendees will discover smarter ways to scale operations, accelerate transformation, and deliver measurable enterprise value in today’s fast-moving business environment.

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Conozca a Nuestros Ponentes Visionarios

Visionary Speakers Include

Nathalie Montero

Global Shared Services Director

Thermo Fisher Scientific

Erika Beltran

Vice President of Shared Service Center for LATAM, IBERIA and USA

PepsiCo Internacional México

Liliana Becerril Ovalle

VP, Shared Services Global

Grupo Bimbo

Diana Penteado Greco

Head of GBS for Mexico, Central America and Caribbean

Siemens

Hector Alderete

Head of Global Business Services, Americas

Kerry

Claudia Armenta

P2P Global Process Owner

CEMEX

Xavier Rodriguez

Shared Services Director

Elanco

Carlos Torres

Vice President, Shared Services Management

Ecopetrol S.A.

Freddy Ussa

Director, Shared Services

Grupo Energía Bogotá

Carlos Reyes Duque

Head of HR Services NORAM & Spanish LATAM

Circana

Rodrigo Reygadas

Site Leader, McDonald's Capability Center

McDonald's

Omar Ríos

Vice President of Global Business Services Site Lead

Estee Lauder Companies

Francisco Mondragon

Director of Finance Business Services

Michelin

Graeme Hastings

SVP, GBS Strategy & Transformation & Mexico Capability Center Leader

Warner Bros. Discovery

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Mucho Más que una Conferencia

More Than Just a Conference

Tour a Leading LATAM Service Center

Join an exclusive Site Tour of a Shared Service Center where you can engage directly with their SSC leaders, gaining invaluable insights into their operational prowess.

Capture All that SSOW LATAM Has to Offer

Bring direct reports, managers and other key stakeholders to participate in every conference session from Finance to HR and walk away with innovative ideas for your future shared services plans.

Connect with Your LATAM Community

Build real relationships with Shared Services, GBS, and process excellence leaders from across the region. Swap war stories, compare playbooks, and leave with a trusted network you can tap into long after SSOW LATAM ends.

Continue Your Professional Development

Immerse yourself in sessions and earn valuable Continuing Professional Education (CPE) and Society for Human Resources Management (SHRM) professional credits.  

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Wondering What's In Store?

While we work behind the scenes to host our 20th edition, check out our 2025 Post-Show Report, for an in-depth look at what took place this past October in Bogotá, Colombia!

Featuring all the information on attendee breakdown, fan favorite sessions, testimonials, and more, it's your best place to learn what makes this the #1 event for shared services leaders across Latin America.

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Insights from your peers

Hear from Past Attendees

#SSOWeek LATAM was a true pleasure to participate in this incredible event, where I had the opportunity to connect with inspiring professionals, discover new companies, and learn how colleagues across the region are tackling shared challenges—and even uncover strategies to avoid some of them altogether.

Adidas

Senior Manager, HR

Impactful and inspiring days sharing experiences, opportunities and learning from peers.

Syneos Health

Executive Director, Global Shared Services

This conference was inspiring to see the high level of proficiency across shared services, and how we’re tackling similar problems through different lenses.

The Estée Lauder Companies Inc.

Chief of Staff | Senior Manager, Operational Excellence & PMO Lead - HR Services

It is very interesting and rewarding to relate to many of the regional challenges a GBS goes through. Best practice sharing and success stories give you a solid idea of the path you can take to upscale your team.

Dollarcity

Senior Manager, BPO Operations Senior Lead

Shared Services & Outsourcing Week Latin America is enlightening, great place to network in the industry, raising the spirit of collaboration and empathy.

Zimmer Biomet Colombia

GBS Americas Director