The #1 Shared Services Event in Latin America

Latin America Shared Services & Outsourcing Week Conference

October 12 - 14, 2026

Mexico City, Mexico

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Shared Services & Outsourcing Week Conference

¡Todo Tiene que Evolucionar! Impulsando el Talento, la Tecnología y el Valor en LATAM

Everything Must Grow! Scaling Talent, Technology & Value in LATAM

Welcome to the new era of shared services where growth is the mandate. At SSOW LATAM, the region’s most prominent shared services leaders all come together with one goal in mind: to scale out what matters most. Talent, Technology, and Enterprise Value.

Built for LATAM and Caribbean shared services, GBS, and Center of Excellence executives, this conference is where ambition and creativity turn into bold value-driven action. Leaders will question old operating models, accelerate digital maturity, and unlock new ways to deliver measurable business impact across the enterprise.

Join a powerful community of LATAM shared services and GBS decision-makers who are redefining the region’s role on the global stage. SSOW LATAM is a highly curated networking event designed for leaders navigating rapid growth, rising expectations, and the shift toward automation-driven operating models. Through real-world strategies, practical use cases, and peer-led insights, attendees will discover smarter ways to scale operations, accelerate transformation, and deliver measurable enterprise value in today’s fast-moving business environment.

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Conozca a Nuestros Ponentes Visionarios

Visionary Speakers Include

Nathalie Montero

Global Shared Services Director

Thermo Fisher Scientific

Erika Beltran

Vice President of Shared Service Center for LATAM, IBERIA and USA

PepsiCo Internacional México

Liliana Becerril Ovalle

VP, Shared Services Global

Grupo Bimbo

Diana Penteado Greco

Head of GBS for Mexico, Central America and Caribbean

Siemens

Hector Alderete

Head of Global Business Services, Americas

Kerry

Claudia Armenta

P2P Global Process Owner

CEMEX

Xavier Rodriguez

Shared Services Director

Elanco

Carlos Torres

Vice President, Shared Services Management

Ecopetrol S.A.

Freddy Ussa

Director, Shared Services

Grupo Energía Bogotá

Carlos Reyes Duque

Head of HR Services NORAM & Spanish LATAM

Circana

Rodrigo Reygadas

Site Leader, McDonald's Capability Center

McDonald's

Omar Ríos

Vice President of Global Business Services Site Lead

Estee Lauder Companies

Francisco Mondragon

Director of Finance Business Services

Michelin

Graeme Hastings

SVP, GBS Strategy & Transformation & Mexico Capability Center Leader

Warner Bros. Discovery

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Mucho Más que una Conferencia

More Than Just a Conference

Tour a Leading LATAM Service Center

Get an exclusive look inside Warner Bros. Discovery’s operations center and discover how global media organizations scale content delivery through technology, automation, and operational excellence. At the Site Tour, connect directly with site leaders during this immersive LATAM tour experience.

Celebrating Excellence in GBS & Shared Services

Join your peers at the 2026 SSON Latin American Impact Awards to honor the teams and leaders redefining automation, HR, finance, and process improvement. Discover the organizations setting new benchmarks for innovation and business impact.

Prove & Elevate Your GBS Value

Walk away with new KPIs, stakeholder engagement strategies, and real examples that position shared services as a strategic partner driving measurable business outcomes. View the Event Guide.

Continue Your Professional Development

Immerse yourself in sessions and earn up to 13 valuable Continuing Professional Education (CPE) professional credits.

Descubra Nuevas Posibilidades

Discover What’s Possible

Explore everything happening at SSOW LATAM with the official Event Guide, featuring the full agenda, Workshops, industry-leading speakers, attendee demographics, expert advisory board, and networking opportunities taking place this October in Mexico City.

It’s your go-to resource for planning your onsite experience and discovering what makes SSOW LATAM the region’s premier shared services & GBS event.

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Conozca la Opinión de Asistentes Anteriores

Hear from Past Attendees

#SSOWeek LATAM was a true pleasure to participate in this incredible event, where I had the opportunity to connect with inspiring professionals, discover new companies, and learn how colleagues across the region are tackling shared challenges—and even uncover strategies to avoid some of them altogether.

Adidas

Senior Manager, HR

Impactful and inspiring days sharing experiences, opportunities and learning from peers.

Syneos Health

Executive Director, Global Shared Services

This conference was inspiring to see the high level of proficiency across shared services, and how we’re tackling similar problems through different lenses.

The Estée Lauder Companies Inc.

Chief of Staff | Senior Manager, Operational Excellence & PMO Lead - HR Services

It is very interesting and rewarding to relate to many of the regional challenges a GBS goes through. Best practice sharing and success stories give you a solid idea of the path you can take to upscale your team.

Dollarcity

Senior Manager, BPO Operations Senior Lead

Shared Services & Outsourcing Week Latin America is enlightening, great place to network in the industry, raising the spirit of collaboration and empathy.

Zimmer Biomet Colombia

GBS Americas Director