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Agentic AI in Shared Services Bootcamp

March 16, 2026

Orlando, FL

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Shared Services & Outsourcing Week Conference

March 16 , 2026

Agents of Change: Shared Services Reimagined

Shared services and GBS leaders face mounting cost pressure, shifting regulations, talent volatility, and the mandate to convert GenAI buzz into measurable results. Agentic AI changes the equation: autonomous, goal-driven agents coordinate workflows across finance, HR, and service operations, cutting manual work and accelerating decision-making.

At the Agentic AI in Shared Services Bootcamp, you’ll learn how to turn AI ambition into action with clear frameworks and hands-on practice.

This one-day, senior-level SSOW Bootcamp convenes GBS executives and expert partners to dig into use cases, data readiness, governance and bias, change management, and proof-of-value, so you leave with a practical roadmap to cost savings, efficiency gains, and enterprise-level impact.

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who you'll hear from

Visionary Speakers Include

Valquir Correa

VP, Corporate Finance

Baha Mar

Claudia Armenta Rentería

Global Process Owner, Procure to Pay

CEMEX

Marshall Tokheim

VP, Process Orchestration & AI

Ecolab

Christof Fahr

Global Lead, GBS Productivity and Value Creation

Siemens Corporation

Hector Alderete

Head of Global Business Services, Americas

Kerry

Peter Galik

Head of Innovation, Analytics and Automation

Takeda Pharmaceuticals

Jesús Villalobos

Operational Excellence Lead GBS Americas

Kerry

Naomi Secor

Global Managing Director

The Shared Services & Outsourcing Network

Brian O'Neil

Senior Director, Shared Services NA

TD SYNNEX

CK Taneja

AI Strategist

Northern Trust

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What you'll master in one day for 2026

Essential Pillars of Agentic AI Adoption

Agentic AI Fundamentals

Gain a solid understanding of agentic AI principles and how they can be applied to transform your business operations. Learn from practical examples that illustrate its potential to drive efficiency and innovation.

Data Readiness & Strategy

Discover best practices for preparing and managing data to support intelligent, autonomous workflows. Understand how clean, well-structured data forms the backbone of successful AI implementations.

Change Management

Explore strategies for leading organizational change and driving adoption of agentic AI from the top down. Learn how to engage stakeholders and build momentum for sustained transformation.

Real-World Solutions

Engage with industry experts showcasing proven use cases and deployment strategies. See how leading providers deliver impactful, scalable agentic AI solutions in diverse business environments.

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Wondering what's in store?

Explore the Agentic AI in Shared Services One Pager to see the sessions, speakers, and strategies designed to help you implement agentic AI. From autonomous workflows to scalable solutions and best practices, discover what’s shaping the future of shared services.

And it's all in one handy document!

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Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Package(s):

Unit Price

Quantity

Total

Main Conference + Workshops Pass

Mar. 17-19

Access to Main Conference
Choice of 2 Workshops
1 Ticket to SSOW Glow Party
Breakfast & Lunch Daily
Networking Activities
Access to Innovation Hub
Exciting Keynotes
Access to Solutions Pavilions
Actionable Tracks
Interactive Discussion Groups
Access to Event App & Digital Takeaways
Access to Photo Gallery

Unit Price

$3,599.00 $2,199.00

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Site Tour

Mar. 16

Unit Price

$129.00

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SSOWomen's Day

Mar. 16

Unit Price

$179.00

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Awards Gala

Mar. 18

Unit Price

$279.00

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