2026 Keynotes


April Cielica
April Cielica
President, Global Business Services
Procter & Gamble
Eckard Eberle
Eckard Eberle
CEO, Siemens GBS
Siemens
Kim Skanson
Kim Skanson
SVP, Global Business Services
Cencora Business Services
Erin Brockovich
Erin Brockovich
Advocate, Author & President
Brockovich Research & Consulting

Agentic AI in Shared Services Bootcamp


Christof Fahr
Christof Fahr
Head of GBS Americas
Siemens Corporation
Hector Alderete
Hector Alderete
Head of Global Business Services, Americas
Kerry
Peter Galik
Peter Galik
Head of Innovation, Analytics and Automation
Takeda Pharmaceuticals
Jesús Villalobos
Jesús Villalobos
Operational Excellence Lead GBS Americas
Kerry
Naomi Secor
Naomi Secor
Global Managing Director, Sson At Shared Services & Outsourcing Network (Sson)
The Shared Services & Outsourcing Network
Marshall Tokheim
Marshall Tokheim
VP, Process Orchestration & AI
Ecolab
Valquir Correa
Valquir Correa
VP, Corporate Finance
Baha Mar

2026 TRANSFORMATION ENABLERS


Nathan Bland
Nathan Bland
VP, Global Business Services
Pfizer Inc.
Karen Terrill
Karen Terrill
VP, Financial Shared Services
TEGNA
Alyson Gordon
Alyson Gordon
VP, HR Shared Services
AdventHealth
Robert Turck
Robert Turck
VP, Global Financial Shared Services
IQVIA
Amy Wirges
Amy Wirges
Global Head Operations and Shared Services, Business Assurance
SGS
Milena Biardzka
Milena Biardzka
Global Delivery Lead, Technology Shared Services
McCormick & Company, Inc
Srini Cherukumilli
Srini Cherukumilli
Corporate VP, Shared Services
CRH - Oldcastle APG
Kristin Schooley
Kristin Schooley
Director, Order to Cash
Learning Care Group
Raja Chaudhuri
Raja Chaudhuri
Head GBS Strategy, Service Management & Systems
Dexcom
Nikki Rodgers
Nikki Rodgers
SVP, Global Shared Services
Stagwell Global
Sanjay Thirumalai
Sanjay Thirumalai
Chief Global Delivery Officer
stout
Rama Boodadoo
Rama Boodadoo
Director, Finance Shared Services
Black & McDonald Limited
Joaquin Garcia Smith
Joaquin Garcia Smith
HR Shared Service Center Head Americas
FLIX
Claudia Armenta
Claudia Armenta
Global Process Owner, Procure to Pay
CEMEX
Rob Bullen
Rob Bullen
Group Head, Global Business Services
BAT
Nicole Tuttle
Nicole Tuttle
Global Process Leader, Account to Report
Boston Scientific
Ashlie Crosby
Ashlie Crosby
SVP, Global Business Solutions Center
Mastercard
Tom McFarland
SVP, Head of Customer Success Shared Services
LHH
Gabriel Lantos
Director, Global Process Owner, Record to Report
Bristol-Myers Squibb
Elaine Desmond
Elaine Desmond
Sr. Director Enterprise Business Excellence
BJ’s Wholesale Club
Tommy Wehry
Tommy Wehry
Organizational Effectiveness and Change Lead, Finance & Shared Services Transfor
The Estée Lauder Companies
Jakub Wojdat
Jakub Wojdat
Senior Director, Global Head of Finance Shared Services
TE Connectivity
Chris Costa
Chris Costa
Head of Finance Transformation
Chewy
Rishi Saluja
Global Director, Accounting & Reporting
Keysight Technologies
Shane Abeyratne
Shane Abeyratne
SVP of Global Business Services
Cardinal Health
Rob Bradford
Rob Bradford
VP of Global Business Services (GBS)
Kimberly Clark
AJ Wijesinghe
AJ Wijesinghe
SVP, GBS+
Ecolab
Isaac Knoot
Isaac Knoot
VP, Global Business Services
Boston Scientific
Tage Smith
Tage Smith
Former VP, Technology Shared Services
Pacific Life
Donny Heaton
Donny Heaton
Senior Director, Global Order to Cash
Boston Scientific
Claudia Petrocchi
Claudia Petrocchi
Vice President of Employee Experience and Services
CSL Behring

Meet the Advisory Board


Cindy Gallaghar
Cindy Gallaghar
Senior Vice President and Controller
Gannett
Deborah Kops
Deborah Kops
Principal
Sourcing Change
Vijay Rao
Vijay Rao
Chief People & Places Officer
Okta
Ed Hansen
Ed Hansen
Partner
Nelson Mullins Riley & Scarborough
Jim Hankins
Jim Hankins
Executive Director, HR Shared Services
UC Davis
Fernando Munoz Huelgas
Fernando Munoz Huelgas
Finance Business Services Head
Home Depot
Heather Johll
Heather Johll
Vice President, Transformation & Organizational Readiness
Ascension
Laura Kennedy
Laura Kennedy
Head of Enterprise Business Services
Aon
M.K. Aydin
M.K. Aydin
Senior Director IT, Corporate Finance & Legal
Honeywell
Bill Gilet
Bill Gilet
Partner
PwC
Adriana Guiry
Adriana Guiry
Vice President, GBS
Baxter International
Satish Nair
Satish Nair
SVP and Head of Client Partnership
Infosys BPM
Justin Bowers
Justin Bowers
VP, Contract Administration & Financial Services
McKesson
Shane Abeyratne
Shane Abeyratne
SVP of Global Business Services
Cardinal Health
AJ Wijesinghe
AJ Wijesinghe
SVP, GBS+
Ecolab
Angela Mangiapane
Angela Mangiapane
President, Mars Global Services
Mars
Jana Vondran
Jana Vondran
Fmr. SVP, GBS
Ingram Micro
Brad DeMent
Brad DeMent
Partner
SCOTTMADDEN
Rob Bradford
Rob Bradford
VP of Global Business Services (GBS)
Kimberly Clark
Kim Skanson
Kim Skanson
SVP, Global Business Services
Cencora Business Services
Beth Cord
Vice President- BEST HR Shared Services
L'Oréal
Stephen Sharlow
Vice President, Global Shared Services
Brinks, Inc.
Isaac Knoot
Isaac Knoot
VP, Global Business Services
Boston Scientific

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