SSOWomen's Day at SSOW


#SSOWomen has been created by women, for women in business services to build relationships, support and inspire one another, and find practical solutions to the myraid of challenges women face in the workplace. Together, we raise the profile of women in Business Services, pursuing success together, developing new skills, and learning the value and power of our community.


Show your support as a champion of diversity. This full day event, taking place at SSOW on March 26, 2024, will feature top female leaders in the shared services industry. Make sure to grab the Platinum Pass to participate in SSOWomen's Day! Register today.



Featured Sessions


Keynote: Well-Being and Well-Becoming: Creating the Future of Work Communities

Be Your Authentic Self: Steps to Success in Your Career

Build Your Brand and Unleash Your Potential

How can we encourage our team to bring their whole self to work? Balancing the personal and professional in a way that supports overall well-being. As we rethink the world of work – flexible hours, hybrid models, technology-driven workplaces – are we losing sight of the human element that should remain at the heart of everything we do?

  • Empowering others to be their best
  • Cultivating a culture of well-being in the workplace

    The path to success is not always linear, and setbacks may occur. However, staying true to your authentic self and consistently taking steps towards your goals will ultimately lead you to a fulfilling and successful career.

    • Recognize your unique value as an asset.
    • Surround yourself with supportive leaders who uplift and champion you.
    • Embrace and showcase your authentic self to thrive in your professional journey.

      Discover strategies to develop and amplify your personal brand, enhance your professional image, and stand out in the workplace, enabling you to achieve your career aspirations.

      • Crafting your personal brand
      • Cultivating a strong professional image.
      • Leveraging networking and social media





      Additional SSOWomen's Day Sessions


      • Mastering the Art of Negotiations

      Discover practical strategies, techniques, and mindset shifts to enhance self-confidence, master negotiation tactics, and assertively navigate workplace challenges, empowering you to thrive and succeed in your career.

      - Cultivating self-confidence: Explore techniques to boost self-confidence, overcome self-doubt, and project a strong and assertive presence in professional settings.

      - Mastering negotiation skills: Learn effective negotiation strategies, including preparing for negotiations, advocating for your worth, and securing win-win outcomes.

      - Assertiveness in action: Understand the power of assertiveness in setting boundaries, expressing opinions, and advocating for yourself and your ideas, fostering respect and achieving career goals.


      • Setting up your Diversity, Equity and Inclusion Program

      In this session, participants will gain practical insights on initiating a Diversity, Equity, and Inclusion program, fostering a workplace culture that embraces diversity and promotes equity.

      -Explore key components of a successful DEI program, from establishing measurable goals to fostering inclusive leadership.

      - Learn strategies for overcoming common challenges in implementing DEI initiatives, creating a foundation for sustained organizational growth.


      • Negotiating as a Problem-Solving Experience

      - THIS ROUNDTABLE WILL FOCUS ON RETHINKING NEGOTIATIONS AND FINDING CREATIVE WAYS TO SOLVE PROBLEMS.


      • Building Relationships and Reaping the Rewards of Mentorship

      - Discover the power of mentorship and relationship building. Learn how to forge meaningful connections that contribute to both personal and professional growth.


      Introducing Our Ground-Breaking Keynote


      Angela Mangiapane, President, Mars Global Services (Recognized as one of SSON R&A'S Top 20 Most Admired SSO/GBS in the World)



      Angela focuses on creating value for the business through unique skills, scale and technology. She brings more than 30 years of diverse experience at Mars, including financial aid and talent leadership roles spanning business segments and geographies.

      In her current role, Angela is leading the transformation of Mars Global Services to enhance efficiency and effectiveness across various areas, including finance, digital technologies, commercial, laboratories, people & organizations, and insights. She oversees a team of around 3,000 associates focused on enabling growth in different segments.

      Angela passionately empowers female leaders at Mars through her experience.





      Some of our Empowering Speaker Line-Up



      SSOWomen's Day at #SSOWeek promises to be an inspiring and enlightening event, bringing together accomplished female leaders to share their wisdom on critical topics like career advancement, negotiation skills, and fostering inclusivity in the workplace. Don't miss this opportunity to engage with these trailblazers and gain valuable insights for personal and professional growth.