Who Should Lead GBS in 2025 and Beyond?

Global Business Services (GBS) is evolving fast, but the question remains: who should really be in charge? Reporting lines impact strategy, investment, and influence, and may be the biggest barrier to unlocking GBS’s full potential.

Inside this must-read article, you’ll discover:

• Why CFO reporting keeps GBS stuck in a “cost control” mindset — and how this limits innovation and customer experience.
• Where GBS should report instead — with a strong case for CIO alignment as technology and AI redefine the enterprise.
• The opportunity of CIO leadership — driving a platform-based, AI-powered GBS that fuels agility and enterprise-wide transformation.
• A bold future vision — could a new Chief Digital Platform Officer (CDPO) be the natural next step in GBS leadership?

If you believe GBS is more than just savings — but a strategic enabler of growth and innovation — you won’t want to miss Deborah Kops’ expert perspective. Fill out the form to the right or click here to request your copy today.