Agenda Day 1
8:00 am - 9:00 am
Registrierung Fokustag
9:00 am - 9:05 am
Eröffnung des Fokustages durch SSOW DACH
9:05 am - 9:10 am
Begrüßungsrede des Vorsitzenden
9:10 am - 9:55 am
Agentic Enterprise: Wie Organisationen autonom denken, handeln und lernen
Dr. Martin Hofmann -
Former Group CIO Volkswagen, SVP Salesforce, und CTO Volta Trucks,
Novagentica AG
• Aktuelle Herausforderungen und Erfolgsfaktoren für die Implementierung agentenbasierter KI
Novagentica AG
• Architekturelemente agentischer Unternehmen
• Fünf branchenübergreifende Praxisbeispiele
• Agentische KI als neues Betriebssystem moderner Unternehmen
Dr. Martin Hofmann
Former Group CIO Volkswagen, SVP Salesforce, und CTO Volta TrucksNovagentica AG
9:55 am - 10:25 am
Data as the Only Real Foundation for Agentic AI - Reserved for Partner
9:55 am - 10:30 am
Big Idea Stage: AI and Security - Reserved for Partner
11:00 am - 11:30 am
Coffee Break and Networking
Workshop A
11:30 am - 12:30 pm Delivering Business Advantage with Agentic AIWorkshop B
11:30 am - 12:30 pm Maximizing the combined power of ESM and AIWorkshop C
11:30 am - 12:30 pm From isolated use cases to end-to-end HR transformation - how AI creates real business valueRoundtable 1
12:35 pm - 1:05 pm Roundtable 1: GPO as “Owner of the Outcome”Roundtable 2
12:30 pm - 1:00 pm Agentic AI ScalingRoundtable 3
12:30 pm - 1:00 pm GBS in the Age of Agentic AI - Mastering Data, Empowering People & Building Digital Trust for AI SuccessRoundtable 4
12:30 pm - 1:00 pm Knowledge Management & Process RedesignRoundtable 5
12:30 pm - 1:00 pm Value Creation
1:00 pm - 2:00 pm
Mittagessen mit Networking-Gelegenheit
Track A | Agentic AI in P2P, S2P, R2R
2:00 pm - 2:30 pm Leading the Shift: How Agentic AI Elevates Shared Services to a Strategic Level - Reserved for Partner with ClientTrack A | Agentic AI in P2P, S2P, R2R
2:30 pm - 3:00 pm Integration of AI into Source to Pay - Reserved for Partner with ClientTrack A | Agentic AI in P2P, S2P, R2R
3:00 pm - 3:25 pm AI Is Not a Silver Bullet: Turning AI Into a Real Value Driver in the GBS Operating Model Carlos Valeur - Head of S2P M&A and Integrations, Bayer Shared Services Global- Why AI alone will not transform GBS: understanding AI as a tool - not a solution
- From efficiency to value: shifting the focus from automation to better decision-making
- Operating model implications: how AI is changing the way GBS organizations work
- Navigating the "hybrid phase": integrating AI into legacy processes without slowing progress
- Avoiding the trust trap: how failed AI initiatives can damage organizational confidence
- Practical steps for implementing AI in a way that delivers real business value
Track A | Agentic AI in P2P, S2P, R2R
3:25 pm - 3:50 pm Harmonising Globally, Delivering Locally: the Journey to a Unified Record-to-Report Model - Reserved for E.ONTrack A | Agentic AI in P2P, S2P, R2R
3:45 pm - 4:15 pm Panel Discussion: Global R2R Standardisation in Reality: What Works, What Fails, and What We’d Do Differenly Sibel Ibram - VRO Lead, Record to Report Business Excellence, BAT Global Business ServicesChristian Mroz - Global Process Owner RtR (Record to Report), Amway
Anna Oppong - Record to Report Process Team Lead (Europe and Asia), Delivery Hero
Mariya Paunova - Service Delivery Lead, Record-To-Report, Kalmar
• What is the hardest part of moving from lift and shift to real process standardisation?
• What capabilities need to sit globally vs locally in modern R2R organisations? How do you decide what must be standardized globally vs where local deviation is acceptable?
• How does M&A continuously disrupt standardisation efforts, and how do you design processes that survive acquisitions?
• Where is AI already delivering productivity gains in finance—without big platform investments? What is not working yet with AI in R2R, despite the hype?
Agentic in O2C & Data-Centricity
2:00 pm - 2:30 pm AI-Powered O2C: Revolutionising Collections, Disputes & Cash Application - Reserved for Partner with ClientAgentic in O2C & Data-Centricity
2:30 pm - 2:55 pm AI in Order-to-Cash: From Automation to Intelligent Cash Flow Jarek Rusek - Head of GBS Krakow / Head of GBS Finance Operations Europe, ABB• How AI improves cash forecasting and payment prediction
• Using AI to prioritise collections and reduce overdue receivables
• Automating dispute management and credit risk analysis
• How organisations are turning O2C data into strategic insights
Agentic in O2C & Data-Centricity
3:00 pm - 3:25 pm Building a Data-Driven Finance Function: The IAG Journey from Process Mining to Predictive Insights Rosario Rodrigues - Head of Operations, Iag GbsChristian Martin Gisbert - Process Mining Lead, Iag Gbs
• How to scale process mining beyond financial KPIs.
• Integrating data analytics for predictive and prescriptive insights.
• Governance, prioritization, and stakeholder management.
• Lessons from implementing process excellence across finance towers.
• How these foundations accelerate the ability to adopt AI in 2026 and beyond.
Agentic in O2C & Data-Centricity
3:25 pm - 3:50 pm From Data to Insights to Action: How to Turn P2P Data into Measurable Business Impact Jana Kaul - Head of P2P, Zalando Se- Data Talks! Leveraging P2P data to drive operational excellence
- Closing the gap between transparency and execution
- Using insights to prioritise actions and create business impact
- Key success factors for scalable, data-driven P2P transformation
Agentic in O2C & Data-Centricity
3:45 pm - 4:10 pm Building a Finance Data Lake as the Foundation for AI in Finance Dirk Nikolai - Associate Director General Accounting, Global Business Solutions - SAP S/4 HANA Design Lead, Lilly Deutschland GmbH
Dirk Nikolai
Associate Director General Accounting, Global Business Solutions - SAP S/4 HANA Design LeadLilly Deutschland GmbH
Paytoll and Agentic AI in HR & People Services
2:00 pm - 2:30 pm From local laws to global harmonisation: payroll agents in corporations - Reserved for Partner with ClientPaytoll and Agentic AI in HR & People Services
2:30 pm - 3:00 pm Why Your Payroll Vendor Is Not the Problem: Fixing Data, Expectations & Accountability in Global Payroll• The biggest myth in payroll outsourcing
• Vendor management: expectations vs reality
• The hidden role of data quality and manual inputs
• How to build effective vendor partnerships:
• Service reviews that actually work
• KPI frameworks that drive improvement
• Where AI can (and cannot) fix payroll issues
Paytoll and Agentic AI in HR & People Services
3:00 pm - 3:25 pm Transforming Customer and Employee Experience Through AI as the Enabler, not the Replacement Evelina Georsa - Global Transformation, Hire To Retire Director, Global Business Services, Kellanova- How AI and automation are redefining customer engagement across multi-channel service environments
- Real-life examples of CX transformation and measurable business impact
- Employee Experience is not all technology related - mindset of your people
Evelina Georsa
Global Transformation, Hire To Retire Director, Global Business ServicesKellanova
