Malaysia’s #1 Shared Services & GBS Event
Karan R Bhatia
Head of Global Business Services (GBS), Asia Hub Opella
Karan heads the GBS centre at Opella. He is a seasoned leader with a proven track record of driving large-scale, complex and sustainable transformation in diverse areas like GBS, Digital Transformation, Procurement & Supply-Chain, Marketing, Branding, and Real Estate. With a passion for creative problem-solving and customer experience, he has nurtured multi-cultural teams to deliver success through robust program and change management; across Asia-Pacific & Middle East, Europe and Americas. In the GBS space, he has set up centres in different parts of the world; expanded scope and brought non-traditional functions to GBS hubs, while delivering excellence in operations through improvement projects.
Pre-Conference Focus Day - Tuesday, 20 May 2025
10:40 AM Fireside Chat: Building Culture & Change Management within your Centre – Making Change Everyone’s Business
- Empowering employees as change agents
- Key do's and don'ts for effective change management and cultivating a strong culture within a GBS team and its partners
- Capability development of employees for a tech-driven future
Main Conference Day 1 - Wednesday, 21 May 2025
11:10 AM Panel Discussion: Going Beyond Cost Savings: The Evolving Role of SSCs and GBSs as Revenue Drivers
- How can shared services and GBS centres impact top-line growth?
- Identifying strategic partnerships and collaborations to enhance value proposition
- Strategies for business centres to influence strategic decision-making and contribute to organisational growth
Check out the incredible speaker line-up to see who will be joining Karan R.
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