22 - 25 April, 2019
Pavilion Hotel Kuala Lumpur, Malaysia
Mui Khim Chew, Head of Shared Services at OCBC

Mui Khim Chew


Head of Shared Services
OCBC

Check out the incredible speaker line-up to see who will be joining Mui Khim.

Download The Latest Agenda

Conference Agenda Day 2 - 24 April 2019

Friday, December 4th, 2020


2:20 PM Case Study: Creating an Un-Paralleled Customer Experience through Shared Services

·         Embracing customer-centricity for your shared-service transformation
·         Achieving continuous improvement in service delivery and customer service
·         Business strategies, human-focussed models and data management to drive user experience