END-TO-END VALUE CREATION:
DRIVING MEASURABLE VALUE BEYOND COST-CUTTING TOWARDS STRATEGIC IMPACT

21 - 23 October 2025 | Postillion Hotel & Convention Centre Amsterdam, Amsterdam, Netherlands

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Ilkka Lagerstrom

VP, HR Shared Services & Talent Acquisition Konecranes

Ilkka Lagerström is a seasoned people & operations leader. He is currently having a combination role by leading both People Operations (HR SSC) organisation and also Talent Acquisition (CoE) globally at Konecranes – the global leader material handling solutions & services. People Operations (HR Shared Services) plays a strategic importance at Konecranes, and they have been on a transformation journey since 2020 – when they embarked on consolidating and building a global organisation to scale and align to the operating model and business needs. Ilkka has 20 years of experience in leadership, talent acquisition, HR / People Operations and business - and has been with Konecranes since 2019. Before joining Konecranes, he led operations and businesses in a TA/Recruitment/Outsourcing consultancy companies. With experience both on corporate and business/consultancy – gives good perspectives in continuing to building world-class People Operations/SSC with balanced approach of efficiency and people development & engagement.

Conference Day 1: Wednesday 22nd October

12:00 PM PANEL DISCUSSION: THE TALENT CHALLENGE – ADDRESSING ATTRITION AND UPSKILLING FOR THE FUTURE

The global workforce is evolving rapidly, with talent shortages, high attrition rates, and shifting skill demands creating significant challenges for business services. Companies must navigate rising employee expectations, remote work dynamics, and the increasing need for digital capabilities. Specifically, GBS and shared services leaders struggle with retaining top talent, developing future-ready skills, and building engagement in a competitive job market. This panel discussion will explore strategies to address these challenges through targeted upskilling, career development pathways, and employee value propositions that drive retention.

· Reduce attrition by enhancing career progression opportunities and employee engagement

· Build future-ready teams by aligning upskilling programs with business needs

· Strengthen retention by improving leadership development and mentoring initiatives

· Attract top talent by refining employer branding and value proposition

Check out the incredible speaker line-up to see who will be joining Ilkka.

Download The Latest Agenda

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