END-TO-END VALUE CREATION:
DRIVING MEASURABLE VALUE BEYOND COST-CUTTING TOWARDS STRATEGIC IMPACT
The Next Horizon of GBS: Agentic AI, Customer-Centricity and KPMG’s Vision
In Conversation with Candice Sieg
In this exclusive interview, Candice Sieg – a seasoned leader with over 25 years in the industry – shares how Global Business Services (GBS) is evolving into a true engine of enterprise value, powered by innovation, data, and AI. Key insights include:
🌍 Location strategies in an era of global uncertainty
📊 The shift from transactional output to measurable business impact
🦄 The unique role of GBS leaders as “unicorns” who break down silos and drive transformation
🤖 The rise of agentic AI and KPMG’s vision for end-to-end, functionally agnostic value streams
⭐ Why seamless execution and customer excellence should be non-negotiable
KPMG is lead sponsor at SSOW Autumn, 21 - 23 October 2025. Don't miss your chance to attend.
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