END-TO-END VALUE CREATION:
DRIVING MEASURABLE VALUE BEYOND COST-CUTTING TOWARDS STRATEGIC IMPACT
Sachin Garg
EVP, Head of Digital COE Teleperformance
With over 20 years of experience, Sachin Garg has worked across various industries to improve contact center operations and customer service. Currently serving as the Executive Vice President of Digital Transformation and Head of Global GBS at Teleperformance, he has helped build a Global Business Services (GBS) team that supports functions like IT, Finance, HR, and Workforce Management.. Sachin is passionate about using data and technology to drive transformation, having led projects that use analytics and AI to improve customer experiences and operational performance. His approach is centered on continuous improvement and ensuring that processes are as customer-friendly as possible.
Check out the incredible speaker line-up to see who will be joining Sachin.
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