Beth Villanueva

Shared Services Practitioner .

14 October | Main Conference Day One

10:10 AM THE QUESTION OF THE HOUR | Decoding the Future of GBS: Captive, Hybrid, GCC, or Regional Models?

As shared services are nearing their maturity stages, we are faced with a critical question: What’s the optimal structure—captive, hybrid, GCC, or regional—for the next five years? 

  • Evaluating the pros and cons of captive, hybrid, GCC, and regional models in the face of rising costs and inflation, even in traditionally affordable hubs  
  • Debating the necessity of regional centres in an era where technology reduces the need for language and time zone-specific hubs 
  • Discussing how to align location strategy with business goals, leveraging the right model to drive efficiency, scalability, and value in the next five years 

Check out the incredible speaker line-up to see who will be joining Beth.

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