Beth Villanueva

Head of Shared Services Center Delivery Excellence Team Essilor Shared Services Philippines Inc

16 October | Main Conference Day One

9:50 AM Fireside Chat


10:20 AM Panel Discussion | Shared Services Future Locations: Impacts of the Next Big Shuffle and the Future State of Business

As the business landscape transforms, the role of location in the Shared Services and Global Business Services (GBS) model becomes increasingly vital. This integral component is not only under constant scrutiny but is subject to ongoing changes that shape the strategies of leading organizations. 

  • Location as a Keystone in the SSO/GBS Model: Exploring strategic positioning for cost, quality, and risk, while also gaining access to the latest skillsets crucial for success 
  • Where to Go, and Why? Navigating the decision-making process for optimal service delivery locations and gain insights into the considerations that lead organizations to select specific regions 
  • Locations in GBS: Reasons and Plans to Change: Examining the dynamic landscape of shifting global footprints and the underlying motivations driving strategic adjustments

Check out the incredible speaker line-up to see who will be joining Beth.

Download The Latest Agenda