Scaling Global Processes in an Interconnected Environment

Integrated Business Services • Knowledge Management • Augmented Intelligence

We live in an interconnected world where the need to provide excellent service is more demanding than ever, no matter where you are. High-performance and high-value delivery have now taken the front seat, and Business Services leaders have transformed traditional processes and functions to meet global needs.

Alongside an increased focus on knowledge management and augmented intelligence, Integrated Business Services have since emerged as the next level on the Shared Services maturity curve. The question remains – how do we get there as an industry?

At the 23rd Asian Shared Services & Outsourcing Week, we bring GBS, Business Services, Shared Services and Outsourcing leaders together in a strategic platform to explore best practices in advancing towards Integrated Business Services, driving value-based knowledge management and harnessing augmented intelligence.

250+

Attendees

100+

Practitioner Accounts

50

Brand New Speakers

26

Dedicated Roundtable Discussions

6

Workshops to address your issues

5 Transformation Models Explained at SSOW Asia 2020

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Centralised Shared Services
Classic Back-Office Functions

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Captive Shared Services
Upfront Investment with Offshore Geography

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Multi-Function Shared Services
Common Service Delivery Framework

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Global Business Services
End-to-End Process Ownership

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Integrated Business Services
High-Performance and High-Value Delivery on an Enterprise-Wide Level

Digital GBS Masterclasses

Augmented Intelligence in Digital GBS

Business Intelligence through Cognitive Technology

Business Resilience and Continuity Management Masterclass

Data Protection and Cybersecurity

Business Continuity and Pandemic Recovery

Attend Every Year to…

250+

Network with Business Leaders

100+

Access to Practitioner Accounts

70+

Empowered by Thought Leaders Presentations

26

Personalised Industry Standards Roundtable Topics

8

SSON Impact Awards Categories

2

Days of Thought Provoking Masterclasses and Site Tours

Asian Shared Services and Outsourcing Week 2020 Asian Shared Services and Outsourcing Week 2020Asian Shared Services and Outsourcing Week 2020Asian Shared Services and Outsourcing Week 2020