SSOW Europe 2025 brought together the global GBS and shared services community to champion the next phase of maturity. With GBS now extending beyond IT, Finance and HR, agility and innovation are driving sustained value. Attendees at every stage of the journey gained tailored benchmarking, strategic insights and meaningful connections. Together, we celebrated 25 years of transformation.

A huge thank you to the SSOW community, practitioners and partners, for making our Lisbon gathering so engaging and impactful.

Your 2025 Conference Brought Together

850+

Attendees

130+

Speakers

30+

Sponsors

300+

Companies

2025 Speakers Included

2026 Sponsors

"It was a well-organised, high-quality event featuring many excellent speakers. It was attended by hundreds of Global Business Services (GBS) leaders from some of the most impressive companies on the planet."

MD Workforce, ADEC

“This is a terrific event to meet like-minded individuals in the GBS/Shared Services space, including vendors, participants, and speakers. Every year, I take away several golden nuggets to bring back to my organisation and team.”

Director Shared Services, Equans UK & Ireland

“A perfectly executed event with the right people - always a pleasure to return!”

Head of Process Management, Fresenius Kabi

“Great event that everyone in GBS does or should attend.”

Site Leader, Boston Scientific

“I have been to many GBS conferences. SSOW stands out for its quality of content, speakers, and attendees. It is a great forum to share insights and get updated on the latest developments in our sector.”

Principal, Locationperspectives

“It’s a no-brainer. If you think about all the other events that might be vying for your time, I don't think you'll find a comparable event with the same type of content and attendees. Full stop.”

Director, Global HR Services and Operations, Cabot Corporation

“The most inspiring Business Services conference in the world.”

Head of Business Services Europe, Knorr-Bremse Services Europe

“This event is very important to us. We get a chance to meet with hundreds of clients in person and strengthen our relationships with them. We also meet many prospective clients, giving us the opportunity to expand our client network.”

Maria Saggese, GBS Lead Partner Global & EMEIA, EY

“We were absolutely amazed with the depth and the breadth of the attendees”

Executive Vice President Head of Europe, Capgemini

“Sign up now…it’s one of the best investments you will make for the future.”

VP & COO Global Finance Services, AstraZeneca

Contact The SSOW Team

Europe's No.1 Shared Services & GBS event is back in May! The 26th Annual Shared Services & Outsourcing Week will host the largest group of Shared Services and GBS leaders under one roof ever at the beautiful Estoril Congress Centre in Portugal on 18-22 May 2026 .
To secure a spot, book online now. And, for any assistance, please contact us below.

Enquire as a Delegate

Harry Green

Head of Delegate Sales

Enquire as a Sponsor

Sean McVeigh

Partnership Director