AI Integration in Shared Services for HR Leaders - A Human-Centric Approach

03/13/2024

For HR professionals, the impact of ever-advancing AI and automation technologies presents new challenges regarding concerns about automation replacing human jobs. This report highlights key insights from industry leaders about the future relationship between HR and automation and how to integrate this technology to enhance the human experience and ensure efficiency throughout organisations.

In this report to learn more about:

  • Employee Experience: leveraging AI solutions to enhance employee experiences.
  • Automation in HR Decision Making: the concept of elevating user experience and delivering new sources of value.
  • Importance of Human Touch: with AI technologies being used for more HR functions, the digital transformation and the importance of viewing this period of change as a time for opportunity.

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Brand new HR Focus Day at SSOW Europe 2024!

At the 24th Annual Shared Services and Outsourcing Week Europe, HR professionals will hear from world-leading experts on how to navigate AI and automation projects, allay employee concerns and create more efficient and rewarding workplaces for all stakeholders. Join us for the inaugural HR Shared Services Focus Day at #SSOW, happening from May 14th to 16th at the Estoril Congress Centre in Lisbon, Portugal.

This brand new focus day offers HRSS leaders unparalleled access to best practices and insights from industry experts. Learn from top minds in the field as they delve into crucial topics such as HR service delivery optimisation, digital transformation, and enhancing the employee lifecycle experience:

  • Li Wallin, Head, Employee Life Cycle Services, Global Business Services, Stora Enso
  • Christian Steinhoff, Senior Vice President, People Business Services and HR Transformation, The Adecco Group
  • Hans Kristian Lange, VP Global People Experience, Statkraft
  • Nadia Hutchinson, Chartered FCIPD, Global Director, HR Services and Operation
  • Phil Gillingham, General Manager HR Service Delivery, Microsoft
  • Craig Foster, Director, HR Digital Transformation, Microsoft

Explore the event agenda here