20th Annual European Shared Services and Outsourcing Week Blog
Read SSOW's blog featuring articles, insights and snippets of information from our speaker and our own content and thoughts on the latest shared services industry
Uncover some of the most noteworthy statistics gathered from SSON's annual report to help you benchmark your shared service organisation alongside industry peers.
Nadia Hutchinson, Global HR Operations Director at Kantar provides her advice as to how shared service leaders can ensure their employees can keep up with the demands of the coming decade.
The introduction of automation is a key priority for many shared service organisations, however, it is not a venture to be taken lightly. Read on to uncover some of the factors leaders must keep in mind as shared by Kathleen Terjensen, Head of Global Business Services at Bose.
In 2020, Shared Services and Outsourcing Week Europe celebrates two decades with the business services industry. Read on to uncover the key themes, speakers and opportunities that will be found at the event.
Providing shared services customers with an experience that prioritises excellence can yield significant benefits for the business. Read on to discover the five key components for creating an exceptional SSO customer experience.
Kamila Grembowitz, SVP of Global Business Services at Adidas, provides a detailed insight into her experience of doubling the size of the organisation in just of 10-months.
Sebastian Ziess, Vice President of the Lean Management Competence Centre at Deutsche Tekelom shares an insight into how they are using a holistic approach to address the business' needs.
On this episode of the SSON podcast, Beju Shah, Head of Data Collection & Publication, Digital Platforms at Bank of England explains why having no data is better than bad data.
As Brexit nears, HR & Talent Director Edward Gumm pens an open letter on how the UK business sector can remove uncertainty and support the European workforce.
With insight from the 2019 SSON State of the Shared Services and Outsourcing Market Report, we explore some of the key challenges that European SSO leaders are facing.
Last year, the Service Delivery Centre of integrated oil company OMV Petrom took home not one, but two SSON awards. Here, the centre's managers share a glimpse into what led to their success.
Last year, Mondelez Business Services at Mondelez International won the SSON award for Excellence in Automation. Here, SVP Caroline Basyn shares an insight of their journey.
With insight from SSOW speakers Thomas Haseneder, Global Head GBS Finance Services, Ingram Micro and Lóránt Besnyi, Head of Accounting & Tax, MOL Group, we explore the realities of pairing finance with shared services.