Check out our brand new resource bundle of this years most downloaded resources - grab your copy here. 

The [Resource Bundle] Key 2023 GBS & Shared Services Reports & Insights includes:

• 2023 Snapshot of Attendees
• Benchmarking Report: Maturing and Future-Proofing GBS & the Shared Services Operating Model
• SSON Analytics Report | European Shared Services & GBS Organisations Key Trends & Insights 2023
• The Shift to People & Purpose: Key Insights from a SSOW Women Leader - Part 1 & 2
• Industry Report: The State of European Shared Services and HR
• Levelling Up Service Management and Orchestration: A pioneering view from Frank Schueler, Managing Director Global Service Center (GSC), DHL Global Forwarding, Freight
• Getting Digitalisation Right: Exclusive interview with Thomas Moons, Global Head of Customer Experience (CX) Excellence, Shell

Happy Reading!