The #1 Shared Services Event in Latin America
Latin America Shared Services & Outsourcing Week Conference
October 12 - 14, 2026
City: TBA
Where Vision Meets Action: The Future of Shared Services in LATAM
Transitional to Transformational –
Building the Future of Shared Services
Step into the next chapter of shared services evolution at SSOW Latin America, the region’s definitive gathering for ambitious leaders shaping the future of service delivery. Designed exclusively for LATAM and Caribbean Shared Services, GBS, and Center of Excellence professionals, this event is where transformation takes root—from reimagining operating models to scaling digital innovation.
Join a powerful network of decision-makers as we move from transitional to truly transformational strategies, unlocking new value for our organizations and our region.
Past 2025 Visionary speakers
Visionary Speakers Include
Karin Lachner
Strategy Director, GBS
Equifax
Gelver Hernandez
Financial Operations Manager
Ecopetrol
Brad DeMent
Partner
ScottMadden
Khiv Singh
Senior Vice President of Growth
ProHance Analytics
Brad DeMent
Partner
ScottMadden
Khiv Singh
Senior Vice President of Growth
ProHance Analytics
Kristin Smith
Vice President of Sales - Global Enterprise Sales & Market Development
Immerse
Enrique Aguirre
Director, Global Service Center
3M Company
Rafael Muñoz
Head of FP&A for Latin America and Carribean
Diageo
Alejandro Aranda
Business Development Director
Chazey Partners
Alejandro Aranda
Business Development Director
Chazey Partners
Diego Amaya
SDI Director, J&J Global Services
Johnson & Johnson
Juan Pablo Rios
Intelligent Automation Director
Chazey Partners
Juan Pablo Rios
Intelligent Automation Director
Chazey Partners
Bernardo Londono
Center Head GSC
DHL
Carlos Yevara
Sr. Manager Opex & PMO
Estee Lauder Companies
Ximena Florez
HR Head Enterprise LATAM
Johnson & Johnson
Francisco Patino
Asset Information Management Coordinator
Ecopetrol
Sergio Cadavid
HR Head
LafargeHolcim LatAm
Iris Meza
Sr. Director, Supply Chain
Coca-Cola
Ronald Navarro
Head of Processes and Continuous Improvement
CMI
Carlos Campos
Director, Shared Services
Straumann
Juan Camilo Aguilar
BA&C Head Americas
Opella
Catherin Cortes
Imaging Supervisor
Zimmer Biomet
Amanda Sa
Director of Digital Transformation
Robert Bosch
Juan Carlos Gomez Ochoa
Chief Information Officer LATAM
B. Braun Group
Juan Restrepo
Latam Global Cash Management
BBVA
Andre Aguiar
Director, Global Process Owner
AngloGold Ashanti
André Bertolin
Chief Financial Officer
Robert Bosch
Mauricio Gonzalez
Director of Financial Services
FEMSA
John Francis
Partner
ScottMadden
John Francis
Partner
ScottMadden
Renato Mazzarolo
GBS Latam Director
Saint-Gobain do Brasil
Pamela Perez Mendoza
Workplace & HR Manager
Lufthansa Global Business Services
George Penton
Partner
ScottMadden
George Penton
Partner
ScottMadden
Sylvia Cantuña
Western GBS Finance Director
SLB
Paulina Garces
ABB FAO CoE Lead
ABB
Paula Ordonez Angel
Americas GBS Site Director Country General Manager
Zimmer Biomet
Brenda Barba
P2P Manager
Elanco
Sofia Becerra
Sr. Director of GBS Operations
Adidas
Erick Castillo
Continuous Improvement Manager
Alcon Laboratories
Ricardo Correa
People Services Head Americas
Opella
Carlos Rincon
Head of Operations Finance
Lufthansa Group Business Services
Eduardo Rocha
Global Service Excellence Manager
SLB
Juan Victor Salazar
CFO & Head of Strategy
Amrize
Carlos Santos
CEO
Amrize
Monica Teson
Manager of Excellence Services, SSC
Thomas Greg & Sons
Cristina Ramirez
GBS Global Continuous Improvement Manager APAC, AMERICAS, EMEA
Zimmer Biomet
Cristina Ramirez
GBS Global Continuous Improvement Manager APAC, AMERICAS, EMEA
Zimmer Biomet
Francys Romero
LAC GBO HRBP Leader
Diageo
Aaron Veach
Executive Director, Finance Transformation
Redwood
Esteban Carril
Managing Director, LATAM
Chazey Partners
Esteban Carril
Managing Director, LATAM
Chazey Partners
Brad DeMent
Partner
ScottMadden
Khiv Singh
Senior Vice President of Growth
ProHance Analytics
Brad DeMent
Partner
ScottMadden
Khiv Singh
Senior Vice President of Growth
ProHance Analytics
Alejandro Aranda
Business Development Director
Chazey Partners
Alejandro Aranda
Business Development Director
Chazey Partners
Juan Pablo Rios
Intelligent Automation Director
Chazey Partners
Juan Pablo Rios
Intelligent Automation Director
Chazey Partners
John Francis
Partner
ScottMadden
John Francis
Partner
ScottMadden
George Penton
Partner
ScottMadden
George Penton
Partner
ScottMadden
Esteban Carril
Managing Director, LATAM
Chazey Partners
Esteban Carril
Managing Director, LATAM
Chazey Partners
Tony Byrne
Global Director of Finance Shared Services
Iron Mountain
Vineet Dwivedi
Global Head - Alcon Global Services & Head AGS India
Alcon
Erika Beltran
Vice President, LATAM and IBERIA Shared Services Center
PepsiCo
Ramy Adham
General Manager, Global Business Services Americas
British American Tobacco
Veronica Monzon
Site Controller Finance & Accounting & R2R Manager, Costa Rica SSC
Equifax
Jose Sorondo
Former Global Director Accounts Payable
lululemon
Jeff Hughes
Director, Intelligent Automation Group
Mitsui & Co
Yojana Hidalgo
Sr. Director for HR Operations
ADM
Aranzazu Lopez
Head of Operations HR Service Delivery
Lufthansa Group Business Services
WHY ATTEND SSOW LATAM?
Opportunities Catered to YOU
Tour a Leading LATAM Service Center
Join an exclusive Site Tour of a Shared Service Center where you can engage directly with their SSC leaders, gaining invaluable insights into their operational prowess.
Capture All that SSOW LATAM Has to Offer
Bring direct reports, managers and other key stakeholders to participate in every conference session from Finance to HR and walk away with innovative ideas for your future shared services plans.
Connect with Your LATAM Community
Build real relationships with Shared Services, GBS, and process excellence leaders from across the region. Swap war stories, compare playbooks, and leave with a trusted network you can tap into long after SSOW LATAM ends.
Continue Your Professional Development
Immerse yourself in sessions and earn valuable Continuing Professional Education (CPE) and Society for Human Resources Management (SHRM) professional credits.
View the Post-SHOW Report
Wondering What's In Store?
While we work behind the scenes to host our 20th edition, check out our 2025 Post-Show Report, for an in-depth look at what took place this past October in Bogotá, Colombia!
Featuring all the information on attendee breakdown, fan favorite sessions, testimonials, and more, it's your best place to learn what makes this the #1 event for shared services leaders across Latin America.
Insights from your peers
Hear from Past Attendees
Register Now. Which customer are you?
Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!
Select Your Package(s):
Unit Price
Quantity
Total
Gold
Super Early Bird: Register by Friday, June 12, 2026Main Conference Pass (Oct. 13-14)
- Main Conference Sessions
- Breakfast & Lunch Daily
- Networking Activities
- Access to Innovation Hub
- Exciting Keynotes
- Access to Digital Content & Takeaways
- Actionable Tracks
- Interactive Discussion Groups
USD${{ total }}
Platinum
Super Early Bird: Register by Friday, June 12, 2026All Access Pass (Oct. 12-14)
- Workshop Day
- Site Tour
- Main Conference Sessions
- Breakfast & Lunch Daily
- Networking Activites
- Access to Innovation Hub
- Exciting Keynotes
- Access to Digital Content & Takeaways
- Actionable Tracks
- Interactive Discussion Groups
USD${{ total }}
Gold (Vendor)
Main Conference Pass
- Main Conference Sessions
- Breakfast & Lunch Daily
- Networking Activities
- Access to Innovation Hub
- Exciting Keynotes
- Access to Digital Content & Takeaways
- Actionable Tracks
USD${{ total }}
Order Total
USD${{ total }}
In Partnership With:
QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com
©2025 IQPC. All rights reserved.
In Partnership With:
QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com
©2025 IQPC. All rights reserved.
