What if technology didn’t just streamline work—but helped people thrive? In this energizing and future-forward session, we explore how AI and integrated data can be powerful allies in crafting workplaces where people feel seen, supported, and empowered. As organizations navigate a complex landscape of change, this workshop combines the empathy of human-centered design, the precision of AI and data innovation, and the structure of change management to design experiences that resonate with real human needs. We’ll delve into the latest workplace trends, from flexible work to evolving employee expectations, and how to harness these shifts to build more connected, meaningful, and resilient environments. Participants will leave inspired and equipped—with practical strategies for making change stick, aligning digital tools with people’s aspirations, and fostering a culture where well-being, engagement, and performance grow together. Learning Outcomes You will: • Apply human-centered design principles to digital transformation with empathy and intention • Gain insight into key workplace trends shaping the future of work • Explore how to align technology with not just what people do—but what matters to them • Discover ways to build a culture of continuous improvement and adaptability • Learn about tools to measure well-being and meaningful impact across teams • Start building a change management toolkit to support people through transitions with trust, clarity, and purpose

In today’s evolving workplace, experience is no longer a byproduct. It’s the outcome we design for. But delivering a meaningful, consistent experience across a distributed and diverse portfolio requires more than great design or smart tech alone. It demands intentional alignment between physical space, digital tools, AI-enabled insights, and the people who use them.

Join experts from corporate, healthcare, and higher education settings as we explore how to create environments that are not only functional but desirable. Spaces that support diverse workstyles, reflect organizational values, and scale across locations and sectors.

We’ll discuss:

• How to measure and evolve experience across different space types, from offices and campuses to clinical and learning environments
• The role of space planning, technology integration, and AI in creating intuitive, user-centered places
• Strategies for supporting accessibility, flexibility, and equity in experience design
• The impact of amenities and support services on engagement, wellbeing, and a sense of belonging
• Real-world examples of organizations aligning physical and digital environments to drive outcomes across industries

Whether you're designing a flagship HQ, a regional clinic, or a campus learning hub, this conversation will offer practical insights to help you create environments that work for everyone.