What if technology didn’t just streamline work—but helped people thrive? In this energizing and future-forward session, we explore how AI and integrated data can be powerful allies in crafting workplaces where people feel seen, supported, and empowered. As organizations navigate a complex landscape of change, this workshop combines the empathy of human-centered design, the precision of AI and data innovation, and the structure of change management to design experiences that resonate with real human needs. We’ll delve into the latest workplace trends, from flexible work to evolving employee expectations, and how to harness these shifts to build more connected, meaningful, and resilient environments. Participants will leave inspired and equipped—with practical strategies for making change stick, aligning digital tools with people’s aspirations, and fostering a culture where well-being, engagement, and performance grow together. Learning Outcomes You will: • Apply human-centered design principles to digital transformation with empathy and intention • Gain insight into key workplace trends shaping the future of work • Explore how to align technology with not just what people do—but what matters to them • Discover ways to build a culture of continuous improvement and adaptability • Learn about tools to measure well-being and meaningful impact across teams • Start building a change management toolkit to support people through transitions with trust, clarity, and purpose

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Data is one of the most powerful assets workplace, real estate, and facilities leaders can harness—if it’s structured correctly. As organizations navigate return-to-office strategies, footprint optimization, and evolving employee behaviors, building a robust data program is essential to inform strategic decisions and demonstrate impact. 

This workshop will guide participants through the foundational elements of creating a workplace data program that delivers real value to the business. 

In this session, you will: 

• Learn how to define your data vision, select key performance indicators, and structure data sources for meaningful analysis 
• Explore strategies to align your data program with organizational goals—from cost savings to portfolio optimization 
• Identify the right tools, platforms, and partners to support ongoing data collection, integration, and governance 
• Discuss how to turn raw data into strategic insights that can influence executive-level decisions 
• Benchmark with peers to share common challenges and proven frameworks for building a scalable, resilient data strategy 

Whether you're starting from scratch or scaling an existing effort, this session will help you unlock the full potential of workplace data as a decision-making tool. 

From the moment an employee starts their commute to the second they step foot back in their home, the workday incorporates so many different factors that can impact an employee’s experience for the better – or worse.  

 

Join this workshop to brainstorm how to improve the employee journey to enhance satisfaction, productivity and innovation:  

• Define all the possible factors that go into the employee journey, including parking, visitor management, security, design factors, privacy, food and beverage, etc.  
• Hear how leaders are incorporating hospitality into investments and interactions – how do you match the hospitality they receive at home? 
• Implement best practices to create a mindset of concierge with your workplace and facilities teams- how do you provide the excellence training needed at all budget levels? 
• Create personalization throughout the journey and tailor experiences to preferences  

Time to start idea-sharing, together we will identify pain points and opportunities to enhance experience.