A successful Employee Portal is designed with the end-user in mind. Developing an understanding of the employee end-user, and applying that understanding in the context of design thinking can dramatically increase the portal's success.
This white paper explores the disciplines of design thinking and applies them to the initial design and on-going improvement of an HR self-service portal. The paper also includes examples of two well-known organizations, Mayo Clinic and Pfister-LaPin, that applied these practices and acheived positive results.
An employee self-service portal is not a once-and-done endeavor. The use of design thinking presents the opportunity to:
1. Launch a self-service portal that’s widely accepted by the employee population.
2. Effectively improve the portal over time.
Download the white paper below (button) to learn more.
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