8 criteria for getting the most out of Shared Services

The Shared Services and Outsourcing Industry I was recently approached by an organization (i.e., a University system) that is attempting to create a shared services environment for certain functions. One of the leaders of the organization asked me this direct question: " the Shared Services concept seems to continue to spread. We hear a lot of good things about the shared services model, but can you tell me any of the bad things?" Of course, as one of the many industry leaders involved in... To continue reading this story Click Here