Brochure

Step into the future of business services at Shared Services & GBS Select, taking place March 15 – 17 at Rosen Shingle Creek in Orlando. This premier event is the destination for executive leaders shaping tomorrow’s enterprise, with a program purpose-built for transformation—arming you with strategies to scale, innovate, and lead.

Why You Can’t Miss This Event

• Lead What’s Next: Explore how Generative AI, automation, and analytics are being embedded across end-to-end processes to create real business impact.
• Actionable Innovation: Experience in-depth use cases, challenge rounds, and peer-led collaboration that move beyond theory into execution.
• Enterprise Growth Engine: See how GBS is redefining value, driving revenue enablement, customer-centric models, and sustainable transformation.
• Talent & Leadership Focus: Discover how to build cross-functional agility and future-ready leadership pipelines through skills-based workforce design.
• Curated Networking: Connect directly with senior GBS leaders and top solution providers in 1:1 meetings, roundtables, and strategy sessions.

Claim your copy of the Event Guide today and uncover everything waiting for you in Orlando this March!

Join Shared Services & GBS Select, the premier closed-door event where senior SSO and GBSO leaders come together to shape strategy, enhance operational excellence, and drive scalable growth. On March 24-25, 2025 in Orlando, FL, you'll be part of this intimate, VIP experience which offers a unique opportunity to build meaningful relationships with industry peers and solution providers, empowering you to elevate your organization’s performance.

What You'll Gain:

• Redefine Service Excellence: Embrace customer-centric strategies to boost GBS performance.
• Leverage Workforce Analytics: Integrate analytics and automation for better decision-making.
• Optimize Strategic Sourcing: Master hybrid outsourcing and supplier relationships for innovation.
• Transform Talent Management: Attract and develop talent aligned with digital goals.
• Demonstrate AI & Transformation Value: Showcase ROI and secure stakeholder buy-in.
• Deliver ROI & Cost Efficiency: Maximize returns while aligning with financial objectives.
• Standardize Processes: Drive efficiency and business value with standardized processes.

This is more than a conference—it’s your chance to drive growth, efficiency, and future success. Don’t miss the opportunity to collaborate with top leaders and set the course for your GBS journey.

Join Shared Services & GBS Select, the premier closed-door event where senior SSO and GBSO leaders come together to shape strategy, enhance operational excellence, and drive scalable growth. On March 24-25, 2025 in Orlando, FL, you'll be part of this intimate, VIP experience which offers a unique opportunity to build meaningful relationships with industry peers and solution providers, empowering you to elevate your organization’s performance.

What You'll Gain:

• Redefine Service Excellence: Embrace customer-centric strategies to boost GBS performance.
• Leverage Workforce Analytics: Integrate analytics and automation for better decision-making.
• Optimize Strategic Sourcing: Master hybrid outsourcing and supplier relationships for innovation.
• Transform Talent Management: Attract and develop talent aligned with digital goals.
• Demonstrate AI & Transformation Value: Showcase ROI and secure stakeholder buy-in.
• Deliver ROI & Cost Efficiency: Maximize returns while aligning with financial objectives.
• Standardize Processes: Drive efficiency and business value with standardized processes.

This is more than a conference—it’s your chance to drive growth, efficiency, and future success. Don’t miss the opportunity to collaborate with top leaders and set the course for your GBS journey.