Join Shared Services & GBS Select, the premier closed-door event where senior SSO and GBSO leaders come together to shape strategy, enhance operational excellence, and drive scalable growth. On March 24-25, 2025 in Orlando, FL, you'll be part of this intimate, VIP experience which offers a unique opportunity to build meaningful relationships with industry peers and solution providers, empowering you to elevate your organization’s performance.

What You'll Gain:

• Redefine Service Excellence: Embrace customer-centric strategies to boost GBS performance.
• Leverage Workforce Analytics: Integrate analytics and automation for better decision-making.
• Optimize Strategic Sourcing: Master hybrid outsourcing and supplier relationships for innovation.
• Transform Talent Management: Attract and develop talent aligned with digital goals.
• Demonstrate AI & Transformation Value: Showcase ROI and secure stakeholder buy-in.
• Deliver ROI & Cost Efficiency: Maximize returns while aligning with financial objectives.
• Standardize Processes: Drive efficiency and business value with standardized processes.
  

This is more than a conference—it’s your chance to drive growth, efficiency, and future success. Don’t miss the opportunity to collaborate with top leaders and set the course for your GBS journey. 

Check out the Past Attendee Snapshot for the Shared Services & GBS Select Executive Leadership Summit for a look at who attended the Select last year! Get an idea of who you can network and benchmark with and see if this Select is right for you.

We're bringing together senior decision makers from leading companies who are poised to redefine the landscape of operational excellence, digital transformation and global business services.

Take a look at the current attendee snapshot for insight into who will be attending this year.

Remember Steve Job's great advice: "Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."

Although you probably struggle with the chaos created by the sheer amount of your stored data, there is a path you can take to make sense of it all. By starting with your business goals and working back to the gaps in your customers' experiences, you can uncover many opportunities to use data insights to grow sales and improve customer experiences.

Customer demand for a seamless and effortless experience will only continue to grow.

• How should you organize your data?
• What can your customers tell you?
• What should you know about data management, technology, and insights?

This report lays out the considerations to enhance your efforts and provides next best action steps to enable all roles to focus and take action quickly to maintain and exceed customer expectations.

Download this exclusive Visual Analytics Workbook to understand:

• The expanding role of shared services
• How they are adopting Future of work strategies
• How diversity and inclusion, digital strategy and automation tools are evolving

This is a workbook usually only available as part of an SSON Analytics subscription and will be offered as a free download for a limited time.