Solution Provider Resources

Shared Services & GBS Select is coming to Orlando, FL this March 25 - 26! We're bringing together 40 Heads of Shared Services and GBS from companies like Merck, Tropicana, Iron Mountain, LEGO and Lululemon, who have budget authority, a near-term project and a budget of at least $1 Million for external solutions. View the agenda to learn more!

Take a look at the sponsorship prospectus and see exactly the types of solutions our executive audience is coming to meet with including:

Choosing the right event format can be the difference between “nice to attend” and “must-attend with ROI.” This resource breaks down the purpose, audience, experience, and outcomes of SSON Select and SSON Conference so you can confidently decide what fits your priorities this year.

What you’ll get inside:

• A clear comparison of Select vs. Conference at a glance
• Which format is best for leadership alignment, pipeline-building, benchmarking, and strategic planning
• What to expect from the room: attendee mix, engagement style, and discussion depth
• How to decide based on your goals, timeline, and stakeholder needs
• When it makes sense to leverage both formats across the year
  

The content piece Top Priorities Shaping Shared Services and GBS Leadership in 2025 explores the emerging trends and challenges in Shared Services and GBS, based on insights from 50 senior executives. It highlights the transformative impact of generative AI, RPA, and machine learning in streamlining operations, enhancing customer interactions, and optimizing business processes. Leaders are also focusing on customer-centric innovations, workforce transformation, and driving efficiencies through automation and analytics, while balancing cost pressures and innovation.

The report offers actionable strategies for leaders, such as piloting AI technologies, improving process transparency, and integrating productivity metrics. It also emphasizes the importance of governance and compliance when adopting new technologies. Looking ahead, the piece promotes the Shared Services & GBS Select Executive Leadership Summit in March 2025 as a key event for leaders to explore these trends, share insights, and collaborate on shaping the future of the industry.

This article explores how shared services organizations can future-proof their workforce by adopting a skills-first approach. It emphasizes the importance of right-skilling and upskilling to address immediate operational needs and prepare for evolving industry demands. Through real-world examples and insights into leveraging AI and automation, the piece showcases strategies to foster resilience, drive innovation, and create inclusive growth opportunities.