Past Presentations 2019

Choosing a Location that Matches your Shared Services Needs

Choosing a Location that Matches your Shared Services Needs

Having trouble choosing a location that matches your shared services needs? Location and environment have a lot to do with what type of shared service center your company can have. To receive a copy of the presentation directly to your inbox email carson.bunting@gmail.com.

Business Services in Cloud-Based Apps in Transformation

Business Services in Cloud-Based Apps in Transformation

How are business services changed by cloud-based apps? Cloud based apps do a lot more than just  store information. Find out how to use cloud-based apps in your  business today! To receive a copy of the presentation directly to your inbox email carson.bunting@gmail.com.

How An “Employee As Consumer” Mindset Transformed HR Service Delivery at Magellan Health

How An “Employee As Consumer” Mindset Transformed HR Service Delivery at Magellan Health

Find out how Magellan health reduced VERN cases by 50%, developed a system that answers 80% of employee inquiries, and raised their employee retention rates, by adopting a system mindset that changed their employees into active consumers. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 

Maintaining Momentum and Overcoming Hurdles in RPA Implementations

Maintaining Momentum and Overcoming Hurdles in RPA Implementations

In an RPA rut? Find out how to implement RPA in creative ways and  how "fill the idea funnel" when it comes to RPA. Improve your impact  on people and  processes  and  gain visibility  on your bottom line. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 

How Analytics is Changing the Global Shared Services Atlas

How Analytics is Changing the Global Shared Services Atlas

In the age of digital workers it's important to find which areas of your business can be sourced and which areas your employees can best deliver value. Check out the SSON 2019 presentation that includes current data on SSCs and automation. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 

Oakwood Worldwide Shared Services Center

Oakwood Worldwide Shared Services Center

Find out the link between customer and consumer buy in and value creation. Oakwood SSC breaks it down for us and defines what  they think value creation is and how a company achieves it. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 
A Case Study: Shared Services in a Disrupted Industry

A Case Study: Shared Services in a Disrupted Industry

Tribune Publishing,  online publishing magazine and operator of over 150 titles explains how they are creating value in non-traditional ways and beyond their ‘corporate boundaries.’ To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 

Creating Governance Structures that Don’t Flounder-No Matter the Function

Creating Governance Structures that Don’t Flounder-No Matter the Function

Nationwide explains how they made $46.9 billion in total sales, $1.3 billion in operating income, and $225.5 billion in total assets. Nationwide outlines a five step program that will made the structure of their company unshakable. To receive a copy of the presentation directly, email carson.bunting@iqpc.com. 

Shared Services Agility: Are you the Pro Athlete or the Benchwarmer?

Shared Services Agility: Are you the Pro Athlete or the Benchwarmer?

Cargill has over 150 years of experience creating food, agriculture, financial and industrial products, and manages over 155,000 employees around the world. Find out why Cargill believes that  in  the modern world, shared  services needs both pro-athlete level  players as  well as bench warmers. To receive a copy of the presentation directly, email carson.bunting@iqpc.com.