Shared Services & Outsourcing Week Conference

September 15 - 18, 2025 | Houston, TX

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Ardhendu Banerjee

Vice President-Global Business Services CGI

Main Day Two, Wednesday, 17, September, 2025

4:45 PM AI Straight Talk: Capabilities and Roadblocks within Shared Services

Beyond the buzzwords, what are the real capabilities and roadblocks of AI implementation in shared services? This session cuts through the hype and delivers an honest assessment of AI's potential and limitations. We'll explore the often-overlooked challenges of data quality, integration complexities, and the human impact of automation. Learn how to navigate the practical realities of AI adoption and avoid common pitfalls.

Main Day Three, Thursday, 18 September, 2025

2:00 PM Build the Ecosystem of Collaboration: Breakdown Internal and External Silos for Competitive Advantage

The era of isolated departments and fragmented supply chains is over. Competitive advantage is now forged through dynamic, interconnected ecosystems. Strategies for dismantling internal and external silos, fostering a culture of seamless collaboration across the value chain, will be explored. Cultivate cross-functional partnerships, leverage technology for real-time data sharing and transparent communication, and build strong, trust-based relationships with suppliers, customers, and strategic partners.

Check out the incredible speaker line-up to see who will be joining Ardhendu.

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