In preparation for SSOW Latin America 2019, we wanted to exclusively share these past presentations with you. Below you will find expert content on:

• Promote a Culture of Transformation and Continuous Improvement: Andres Ponton Venegas, Director of Shared Services, Ecopetrol
• Guiding Principles to Create the Next Generation FSSO: Eduardo Prada, Director general, Eduardo Prada Consulting; Brad DeMent, Partner, ScottMadden, Inc.
• The Power of Many: Drive Operational Excellence with Limited Resources: Charlie Calderon, Global Head of Operational Excellence, World Vision
• Move from Transactional to More Strategic Services: Christian Yllescas, Business Services Head for the Americas, LEDVANCE
• Build a Global Services Culture to Promote Engagement and Collaboration: Ivan Rodriguez, Human Resources Leader, Global Services Latin America, Johnson & Johnson
• Identity Management (IDM) Administration on a Shared Services Center: Francisco Quintana Rivera, Director of Finance and Shared Service Center, Americas, Mabe; Guillermo Cordoba, Security Administrator and Project Manager, Mabe
• Lessons Learned from Setting up a Multi-Function Shared Business Services in Three Years: Mirtha Yamamoto, Group Director, Shared Services Delivery Americas, MMG; Mary Cahajuanca,Services Delivery Support Supervisor, MMG