Latin American Shared Services & Outsourcing Week Conference

October 27 - 30, 2025 | Costa Rica

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Captivating our Customers through Continuous Improvement

Andrea Mena Sudasassi, Service Delivery Senior Manager at Coca-Cola, describes the company's dashboard evolution path, defect and project management processes, governance and talent development models, and much more in this past presentation.

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​​Latin American Shared Services & Outsourcing Week Conference​​

Captivating our Customers through Continuous Improvement

In Partnership With :

Latin American Shared Services & Outsourcing Week Conference