Human Resources at SSOW


SSON’s Shared Services & Outsourcing Week is your one-stop-shop for human resources content. We’ve compiled three days of the very best speakers, sessions, and experiences for you to share with other HR professionals from around the globe. Register today for your opportunity to be part of the world’s largest and longest running shared services conference.





Why Attend?

This year's agenda will focus on the most pressing and current trends within the shared services & outsourcing Community including human resources. According to SSON's Global Marketing Report, workforce management, learning and development, onboarding, and hire-to-retire are all falling into shared services' scope of work, expanding SSO's human resource remit. We understand the most pressing challenges human resources leaders and workers are facing this year, and we've designed our program to meet your needs. At SSOW, you can design your agenda around what matter most to you. Request a copy of the agenda!

Key Topics and Themes

    • Diversity & Inclusion
    • Cultivating The Next Generation Of Women
    • Leaders Linking Workplace Diversity
    • Lessons Learned Returning To Work


    Additional HR Resources

    Trends in HR Investment Priorities
    Common challenges like workforce transformation and upskilling are pushing decision makers to source innovative solutions like analytics and cloud systems at Shared Services & Outsourcing Week 2020. Over 40% of SSOW attendees lead a multi-functional HR shared services center, making this the perfect opportunity to showcase how your business can optimize HR operations. Access the Trends in HR Investment Priorities for more details on the solutions HR leaders are looking to invest in and common challenges they face.


    10 Characteristics of the Top Performing HR Services Organizations
    HR services has transformed into a strategic role gaining new objectives likes managing and developing talent within the workforce. This report explains the new role HR has taken over and the different tools that can be utilized to play the role successfully. This report contains:
    • An analysis of the top performing HR services across organizations
    • A "Best Practices" model for HR services
    • How to utilize technology to your advantage and design strategic support
    • Key strategies for optimization services
    • and more!


    How Agile HR is Supporting Innovations Around the Future of Work
    Clare Dickinson AVP & Head of People Services at Sun Life, tells SSON all about how her company prioritizes people and uses Agile HR tech to improve employee experience. In this report Dickinson outline how to implement new process and technology into your company today. As the AVP & Head of People Services, Dickinson is responsible for Sun Life's Global Digital HR Road-map as well as HR Services Delivery, administration and payroll. Grab the report and learn:
    • How Agile HR must be rolled out in small and incremental changes
    • That deploying Agile in support of a holistic product experience is important
    • How exactly does Agile work?
    • How to get started with Agile implementation
    • How a new best practice HR model supports powerful performance