Diego Amaya

Sales & Marketing Controller Johnson & Johnson

MAIN CONFERENCE, DAY TWO, WEDNESDAY, OCTOBER 22, 2025

9:15 AM PANEL - Lessons Learned from GBS Growth Journeys

As shared services organizations scale from regional to global operations, the journey is full of challenges and opportunities. This panel brings together global leadership who have navigated this transformation, sharing key lessons on managing complexity, driving standardization, and maintaining local relevance while scaling globally. Attendees will gain valuable insights on how to successfully expand their GBS footprint without losing sight of operational excellence. 


  • The key challenges and opportunities in scaling GBS operations from regional to global 
  • Best practices for achieving global standardization while respecting local needs and nuances 
  • How to manage cultural, organizational, and operational changes during global expansion

Check out the incredible speaker line-up to see who will be joining Diego.

Download The Latest Agenda

In Partnership With:

Shared Services

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