Citizen Development programs have certainly bridged the IA talent shortage gap in recent years. However, when NON-technical workforces can build workflow apps with very little effort, cost, and oversight, strong governance must be in place, so to ensure the rewards outweigh the risks. In this deep dive, collaboration workshop, the speakers and attendees will discuss and work through the matters below: 

• Workflows that could or should NOT be touched by Citizen Development programs. 
• Governance and CoE involvement – and who should ultimately own Citizen Development programs taking place within functional silos. 
• Avoiding inefficient workflows, process logic errors, poor design, redundancy, and business impact insufficiency. 
• Identifying and upskilling workforces to be Citizen Developers - and perhaps your organization’s new generation of IA talent!