SSOW 2026 Agenda at a Glance | Celebrating 30 Years of Shared Services Innovation

Step into the 30th Annual Shared Services & Outsourcing Week (SSOW 2026) - the world’s largest gathering for GBS and Shared Services leaders. From Agentic AI breakthroughs to immersive workshops and inspiring networking, this year’s milestone event redefines what it means to deliver value and impact in a fast-evolving global landscape.

Here’s what’s inside the Agenda at a Glance, your roadmap to four days of transformation, learning, and celebration:

• Immersive Formats for Every Leader: Explore SSOWomen’s Day, Agentic AI Bootcamp, Site Tours, Workshops, Case Studies, and topic-specific tracks spanning finance, process excellence, digital transformation, HR services, procurement and more.
• Agentic AI in Action: Go beyond the buzz to see how leading GBS organizations are deploying multi-agent systems to unlock end-to-end transformation and governance at scale.
• Celebrating 30 Years of Excellence: From our retrospective keynotes to the SSON Impact Awards Gala and the SSOW Glow Party: Lucky 30, join the industry’s top innovators as we honor three decades of progress and partnership.
• Real Practitioner Insight: Learn from 200+ end-user speakers and 1,200+ fellow practitioners, sharing data-backed case studies and roadmaps for sustainable success amid economic and technological change.

SSOW 2026 is where shared services leaders move from cost to value, automation to agentic intelligence, and operations to enterprise impact. Don’t miss your chance to be part of the 30-year legacy that continues to shape the future of GBS.

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