The prevalence of shared services in North American businesses continues to grow, and as a result, shared services in the region are maturing and growing their scope of services. "The Expanding Scope of Shared Services in North America" is a comprehensive report that compares SSON Research & Analytics data from past years to today. The report looks at shifting investment priorities, growth in automation maturity, skills shared services are seeking, and much more! If you are interested in learning more about these topics, each section highlights a session at SSOWeek that will dive deeper into the subject area.