Shared Services & Outsourcing Week 2024: A Year in Review

2024 wasn’t just another chapter in shared services—it was a turning point. Fueled by bold transformation, cultural reinvention, and an unwavering commitment to customer-centricity, GBS and SSO teams around the globe didn’t just adapt—they accelerated.

What’s Inside the Review:

• Why 2024 was a breakthrough year for SSOs and GBSOs worldwide
• Cultural agility & change management—the new power duo of transformation
• How leaders are reimagining automation and finance functions with the customer in mind
• Turning data chaos into intelligent control, with strategies for governance and MDM
• Case studies from Stanley Black & Decker, MODE Transportation, US Venture & more
• Emerging trends across operating models, outsourcing strategy, and citizen development

Explore the insights, real-world wins, and forward-thinking strategies driving the next wave of operational excellence. Claim your copy today or click here to have yours emailed to you.