Amy Wang

Amy Wang

Head of Human Resources and HR & Payroll Shared Services, Americas Mercedes-Benz North America Corporation
Amy Wang

Amy Wang is a seasoned HR executive with a proven track record of leading complex initiatives in matrixed organizations. Currently serving in a senior HR role at Mercedes-Benz, Amy oversees corporate services for all affiliates, navigating the intricate demands of a global brand. Her leadership was instrumental in the successful launch of the employee onboarding journey, where she conceptualized and implemented onboarding passports to create a seamless and engaging experience for new hires. This initiative continues to receive positive feedback and reinforces the company’s strong cultural identity. Amy’s expertise extends to managing large-scale transformations, including spearheading payroll integration within HR shared services. As a certified PMP and SHRM-SCP professional, she combines her project management acumen with deep HR expertise to optimize processes, foster collaboration, and drive efficiency. Amy’s career spans industries such as automotive, healthcare, and higher education, with a journey that includes roles in IT, finance, procurement, and HR. Her ability to translate operational challenges into strategic opportunities has made her a trusted advisor to senior leaders and a valued mentor to her team. Passionate about innovation, Amy is actively exploring the potential of AI to redefine HR’s impact on employee engagement and organizational growth. Beyond her professional pursuits, she is an engaging speaker and panelist, recently contributing to discussions on managing employee expectations during HR transformation and the critical intersection of payroll and HR shared services. When she’s not driving change at work, Amy enjoys her morning runs, which fuel her reflective and forward-thinking approach to leadership.

Monday, March 16, 2026: SSOWomen's Day & Site Tour

8:50 AM Fireside Chat | The Road Not Yet Taken: Navigating Non-Linear Career Paths in Shared Services & GBS

Not all careers move in a straight line, and in Shared Services, that’s often where the real growth happens. Join us for an eye-opening interview with an executive who has successfully navigated roles in a BPO, consultancy, and traditional GBS, building a toolkit of skills that work anywhere. From recognizing transferable strengths to embracing career pivots, attendees will learn how to evaluate their own capabilities, spot the right opportunities, and adapt for success in new environments. Whether you’re considering a move into a different sector, exploring cross-functional roles, or simply curious about what else is possible in the Shared Services universe, this session will help you to see the possibilities your career path might be hiding in plain sight. 

Check out the incredible speaker line-up to see who will be joining Amy.

Download The Latest Agenda