Shared Services & Outsourcing Week Conference
Amy Wirges
Global Head Operations and Shared Services, Business Assurance SGSThursday, March 19, 2026
12:50 PM Case Study | From Local Legacy to Global Unity: Standardize in a Verticalized Enterprise
As global organizations shift toward verticalized operating models, the challenge isn’t just about new structures—it’s about overcoming years of regional independence, embedded ways of working, and scattered systems. Hear how a global transformation leader has helped drive alignment across borders, overcome resistance to change, and turn complexity into cohesion. Explore how to shift mindsets, define non-negotiables, and create change management frameworks that actually work—while still respecting local nuance. Discuss:
- Why verticalization is gaining traction and how it reshapes global delivery
- Pain points of standardization execution and solutions to fix it
- Lessons learned from navigating pushback, exception overload, and cultural resistance
- How to create a "one team" mindset without dismissing local needs
- The role of governance, tech, and clear ownership in driving change
- What success looks like—and how long it really takes to get there
Check out the incredible speaker line-up to see who will be joining Amy.
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