Angela Mangiapane

President, Mars Global Services Mars

Tuesday, March 26, 2024

9:00 AM Keynote: Well-Being and Well-Becoming: Creating the Future of Work Communities

How can we encourage our team to bring their whole self to work? Balancing the personal and professional in a way that supports overall well-being. As we rethink the world of work – flexible hours, hybrid models, technology-driven workplaces – are we losing sight of the human element that should remain at the heart of everything we do? 

·         Empowering others to be their best 

·        Cultivating a culture of well-being in the workplace 

 


 

Wednesday, March 27, 2024

2:00 PM To Brand or Not to Brand: That is the Question

Most GBS organizations focus on developing brand through narratives that are aspirational. Yet for their stakeholders, aggressive branding is disconnected from strategy and effective stakeholder management. Discuss how to link realities on the ground with a GBS brand that effectively communicates value.

4:10 PM Generative AI – The Future of Global Business Services

Explore the evolving landscape of shared services, delving into the future trends shaped by artificial intelligence. 


·      Efficiency enhancement: Learn from real-world examples showcasing how AI augments shared service functions, leading to increased efficiency and productivity.

·      Innovation Catalyst: Understand the role of AI as a catalyst for innovation within shared services, fostering new approaches and strategic advancements.

·      Automation strategies: Gain insights into the latest automation strategies powered by AI, reshaping traditional shared services paradigms.

·      Future trends: Uncover the anticipated trends that will shape the future of shared services, with a focus on the transformative potential of emerging AI technologies.

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Check out the incredible speaker line-up to see who will be joining Angela.

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