Aruna has over 20 years of experience leading enterprise-scale business transformation initiatives across Life Sciences, Healthcare, and Manufacturing. She has successfully shaped global shared services strategies and established GBS/GCC organizations at companies such as General Electric, John Deere, Astellas Pharma, etc., She specializes in integrating emerging technologies—including generative and agentic AI—to build intelligent automation ecosystems and empower digital workers and “BOT citizens” within multinational organizations. Her strength lies in her ability to lead complex IT portfolios and drive cross-functional stakeholder governance with clarity, influence, and alignment. Aruna brings a disciplined, outcome-driven approach to prioritization, resource allocation, and risk management—ensuring that technology investments deliver measurable business impact. Innately curious and a lifelong learner, she thrives on solving complex problems and navigating ambiguity. Aruna has an MBA from Booth School of Business, a Master of Sciences degree from Louisiana University and an Engineering degree in Communications and Electronics.
As Agentic AI moves from concept to capability, Shared Services leaders face a critical question: should we invest in an off-the-shelf platform or build a custom, in-house solution?
This session details the strategic, technical, and operational trade-offs of each path. Participants will explore how to evaluate organizational readiness, assess internal capabilities, and compare long-term value between buying and building agentic AI. We’ll also cover key factors like integration complexity, data governance, scalability, and total cost of ownership.
Through guided discussion and practical frameworks, attendees will walk away with clearer criteria for decision-making—plus concrete next steps for piloting or procuring agentic AI solutions tailored to their organization’s needs.
Key Takeaways:
Check out the incredible speaker line-up to see who will be joining Aruna.
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