Christopher Brown

Director, Finance Shared Services Paychex

Wednesday, March 10, 2027: Main Program & SSON Impact Awards

1:00 PM Panel | Failure Files: The Transformation Lessons Leaders Rarely Share

Transformation success stories often highlight the destination, but the most valuable lessons are found in the moments when plans did not go as expected. From stalled automation initiatives and failed change efforts to operating model challenges and technology misalignment, every transformation journey comes with obstacles that test leadership, governance, and execution.

This candid problem-solving clinic brings together transformation leaders to unpack the moments that challenged their initiatives, what went wrong, and what they would do differently today.

Dive into:

Real transformation challenges and the warning signs leaders missed along the way
Lessons learned from automation, operating model, technology, and change initiatives that did not go as planned
How leaders identified root causes, adjusted course, and rebuilt momentum
The role of governance, communication, and stakeholder alignment in overcoming transformation barriers
Practical approaches for avoiding common transformation pitfalls and increasing the likelihood of success

Check out the incredible speaker line-up to see who will be joining Christopher.

Download The Latest Agenda

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