Claudia Petrocchi
Vice President - Employee Experience & Services CSL BehringWednesday, March 18, 2026: Main Program
4:05 PM Panel | Orchestrating Transformation: Human–AI Workflows that Scale Across Towers
AI can’t deliver real change if it stays in silos. This session shows how people and AI work together to run end-to-end processes like hire-to-retire, source-to-pay, and order-to-cash. We’ll break down where humans add value like handling exceptions, ensuring ethics, and shaping experience and where AI brings speed and scale through pattern detection and smart insights.
Check out the incredible speaker line-up to see who will be joining Claudia.
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