Durga Yeluri

Durga Yeluri

Director, Performance & Profitability Optimization (P2O) CoE Pfizer

Wednesday, March 18, 2026: Main Program

3:00 PM Harmonize to Optimize: Use Process Intelligence to Build Scalable, AI-Ready Operations

As Shared Services and GBS organizations look to scale and innovate, process harmonization is no longer optional—it’s foundational. Explore how leading enterprises are leveraging process mining and execution management to align siloed workflows, standardize operations, and pave the way for intelligent automation and AI. Learn how to move from fragmented execution to real-time, data-driven process excellence—turning complexity into a measurable growth driver.

  • Visualize and harmonize your end-to-end processes across regions and functions using real-time process intelligence capabilities
  • Benchmark global processes to identify inefficiencies, best practices, and standardization gaps
  • Build a transformation roadmap that sets the groundwork for AI enablement—powered by accurate process data
  • Drive change at scale by uncovering bottlenecks and automating root cause analysis
  • Set AI up for success by ensuring your operations are clean, standardized, and execution-ready 

Check out the incredible speaker line-up to see who will be joining Durga.

Download The Latest Agenda