Graeme Hastings

SVP, GBS Strategy & Transformation & Mexico Capability Center Leader Warner Bros. Discovery

Wednesday, March 18, 2026: Main Program

4:35 PM Panel | The Enterprise Backbone Reimagined: The GBS/GCC Evolution Enterprises Should Navigate

The era of incremental back-office improvements is over. Market forces such as agentic AI, global volatility, and talent constraints are reshaping how GBS and GCC organizations think about scale and service delivery. This session explores how an organization that built scale through a broad offshore services portfolio chose to rethink its model, moving to a hybrid ownership model and elevating its role from transactional execution to enterprise level transformation. Attendees will examine what this evolution could signal for the future role of GBS & GCCs as a strategic enterprise value orchestrator.

Wednesday, March 18, 2026: Future of Business Services Boardroom (INVITE-ONLY)

11:20 AM GBS Talent Evolution - How are the Skills Needed to lead a GBS Organization Today different than Skills needed in 2030?

Check out the incredible speaker line-up to see who will be joining Graeme.

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