Johnnie Moore

Johnnie Moore

Global Logistics & Bestshoring Strategist | Advisor The JR Moore Group, Inc

Johnnie R. Moore Jr. is the founder and CEO of The JR Moore Group, Inc., a boutique consultancy that helps freight forwarders, 3PLs, and 4PLs answer the three questions that define operational strategy: where should work live, who should do it, and how should it be organized. This discipline, which Johnnie calls Bestshoring, reframes the traditional offshoring conversation from cost arbitrage to strategic design. His Six Dimensions of Bestshoring Readiness framework provides logistics leaders with a diagnostic lens for evaluating whether their shared services, captive operations, and BPO relationships are fit for purpose. Johnnie brings 35 years of global logistics and shared services transformation experience. During 28 years at DHL, including 13 years as Head of Global Service Center Business Partner Management for the Americas, he scaled operations from 4 employees to more than 1,300 professionals across four countries. His transformation methodologies recently earned DHL's CEO Award, validating the lasting impact of his approach to building operational infrastructure that enables logistics companies to scale. His philosophy is direct: "We don't move freight. We build the operational backbone that lets you scale without sacrificing quality, consistency, or control.

Wednesday, March 18, 2026: Main Program

1:50 PM Panel | The Great Scope Expansion— GBS as a Home for Sales, Engineering, and More!

The traditional playbook for cost reduction in Shared Services and GBS is no longer enough. As the pressure to deliver more with less intensifies, GBS and Shared Services leaders are shifting focus—from pure efficiency to enterprise enablement. This session brings together organizations that have evolved their scope to include non-traditional, high-impact functions like sales enablement, engineering, compliance, and real estate. Join forward-thinking GBS leaders to answer the hard questions:

  • How are GBS organizations moving beyond cost to deliver strategic value?
  • What’s driving the inclusion of new functions like sales ops, real estate, or compliance?
  • How do multi-function, multi-location, agile models unlock growth and innovation?
  • What skills and leadership mindsets are required to elevate the scope of GBS?
  • How do you secure buy-in for expansion and prove ROI in emerging service areas? 

Check out the incredible speaker line-up to see who will be joining Johnnie.

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